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Travertine Store Reviews

4.6 Rating 830 Reviews
89 %
of reviewers recommend Travertine Store
4.6
Based on 830 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024
VALERIE ELLIS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 20th October 2023
REX DURHAM
Travertine Store 5 star review on 9th December 2022
KATIE LEE
Travertine Store 5 star review on 12th December 2021
Customer
25
Anonymous
Anonymous  // 01/01/2019
Delighted with my bathroom tiles which were so easy to order, arrived promptly and all in good condition. Definitely recommend Travertine Store 👍
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Posted 3 years ago
Service and customer care absolutely faultless, can't recommend highly enough
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Posted 3 years ago
Brilliant Service ordered porcelain polished tiles they arrived and not a single tile was broken very impressed with the service. Would order again.
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Posted 3 years ago
Really good service, despite a very small order, couldn’t be more helpful sorting out some queries. Lovely tiles as well, arrived perfect condition very quickLy. Highly recommended for product, value, service.
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Posted 3 years ago
Excellent quality tiles would recommend
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Posted 3 years ago
Quick delivery did have a broken bag of adhesive but this was sorted quickly with good customer service
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Posted 3 years ago
It would have been good if arrangements could have been made to get the lorry to the property rather than the builder having to act as intermediary and the customer also having to carry the tiles into the property.
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Posted 3 years ago
First class service I’m so happy with my purchase. Best company. Thank you
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Posted 3 years ago
Excellent help ordering the tiles. Amazing organisation of the company and safe delivery of the tiles. Thankyou
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Posted 3 years ago
Absolutely excellent tiles. The quality and finish is very best. Prompt and effective customer service. Prices are very competitive for this type of product. Highly recommend.
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Posted 3 years ago
The Store and in particular Joe helped to make the purchase of Travertine Tiles easy, however the size and delivery of the order proved to much for the transport company and I had to resort to hiring my own van at additional cost and inconvenience!! Not a good start to tiling Four bathrooms…
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Posted 3 years ago
Really pleased - thank you
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Posted 3 years ago
Excellent customer service and assistance when querying. Promtlpt delivery of tiles at competitive price.
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Posted 3 years ago
The product itself is just what we wanted. Custome service pre-sale excellent. The outsourced delivery was disappointing, however - having promised that the pallets would be lifted over the low garden wall, they were delivered on a truck without a lift and were left on the public footpath causing major inconvenience.
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Posted 3 years ago
Tiles arrived on time, great driver who tackled single track road. Tiles well packed, no scratches or scuff marks. Excellent service, great price, quality product. Well recommend. Mark, Cheshire.
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Posted 3 years ago
Great service. Super product delivered as arranged. Bought direct from Travertine in the past and wouldn’t hesitate to do so again.
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Posted 3 years ago
The tiles are indeed what we need. Sadly one arrived cracked, but as we ordered more than we need I haven't been in touch about it until now. Jo in the office was very helpful when we ordered the tiles.
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Posted 3 years ago
Brilliant from star to finish and on time many thanks for a good service 👍
Travertine Store 5 star review on 12th December 2021
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Posted 3 years ago
I recently purchased some limestone to replace the tiles I have on my fireplace. I received excellent customer service with friendly approach. They seem to know their product well and taking time to understand customer needs ,explain and advice accordingly. The limestone appears to be an excellent quality and I would be happy to shop again in future.
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Posted 3 years ago
Firstly l love my tiles. The customer service was excellent, keeping me informed along the way to my door. The whole experience was seamless, well done. I will most certainly use Travatine Store again
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Posted 3 years ago
Travertine Store is rated 4.6 based on 830 reviews