Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 865 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with, great communication and speedy delivery. The tiles were were packaged perfectly and my mother who I bought the Carrera marble tiles absolutely loves them. A pleasure to deal with and would recommend to anyone in the future.”

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Posted 3 years ago

“First class service for sample Unfortunately I don’t require the stone”

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Posted 3 years ago

“Excellent customer service and a beautiful, qreat value, quality product. What more could you ask??”

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Posted 3 years ago

“This review is long overdue, but I wanted to take my time with it. We added 2 new bathrooms after a long search we decided on the Capuchino Marble tiles. We placed an order, and then we got some of the worst news, my husband's Mother needed emergency surgery. This turned our lives upside down. I informed Jo and she held the delivery back for us as we were not ready to accept it. She was so understanding and helpful at a time when we needed it. I can't tell you how much I appreciated her kindness. When we were able to take delivery the delivery guy was amazing and so helpful. There were a few tiles which needed to be replaced and this was arranged quickly without any fuss. The finished product looks absolutely beautiful. Stunning 😊 we are very happy with the result. My only advice is to order a few more than you think as reordering a small amount cost the full delivery charge which is costly. We wish the whole team at Travertine Store a big Thank you - Gina and Gareth”

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Posted 3 years ago

“Great service from free sample right through to delivery. Thank you.”

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Posted 3 years ago

“Bought our tiles from here as very fairly priced. Although delivery was £60 the price still was excellent. Only thing I think is a little odd is the delivery is £60 for anything, so I was ordering some sealer and still £60?!. Anyway I would definitely recommend this company, Jo who answered all my questions was very helpful and patient with me a novice. Will upload photos once down if I can. Thank you.”

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Posted 3 years ago

“Excellent service. I ordered three sample pieces which arrived in good time. I will be ordering tiles as soon as I have calculated numbers. I would certainly recommend Travertine Store.”

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Posted 3 years ago

“Fast efficient service.”

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Posted 3 years ago

“Sourcing from a previous order in 2021, further spare tiles from the same batch, was much appreciated. Thank you”

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Posted 3 years ago

“Excellent price, good quality product and delivered within a couple of days at a very reasonable price. Good service. 👍”

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Posted 3 years ago

“Delighted with our marble tiles from Travertine Store. They are of excellent quality and arrived quickly and safely. Many thanks!”

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Posted 3 years ago

“supplying a free sample to check for colour is excellent service. The order confirmation was instant and the sample arrived in the promised time”

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Posted 3 years ago

“Ordered some samples, arrived quickly. Nice quality. One sample broken but it did not matter in this instance.”

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Posted 3 years ago

“Great online store, a generously sized sample came quickly, was good quality, and matched the Moleanus limestone tiles already laid perfectly! Would recommend The Travertine Store website for the service it provides and the help it gives, to ensure the right tiles are purchased, without a heavy-handed sales drive.”

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Posted 3 years ago

“All round excellent in my experience”

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Posted 3 years ago

“Excellent customer service. Quick delivery”

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Posted 3 years ago

“It was a pleasure to actually speak to a real person to secure my order and very efficient she was too! Everything went as planned and the tiles were delivered politely and with care though one tiles was cracked, but I had allowed for this in my calculations.”

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Posted 3 years ago

“All good , perfect match to existing tiles. Will use again and would recommend to anyone. Thanks.”

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Posted 3 years ago

“Trying to match existing tiles, it was a perfect match from the samples you sent , ordering was easy and the delivery was spot on with times and dates Thankyou”

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Posted 3 years ago

“Lovely product and brilliant customer service. Next day delivery despite a mistake whilst ordering which was quickly resolved by the team. Would recommend!”

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Posted 3 years ago

Travertine Store is rated 4.6 based on 865 reviews