Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.56

4.6 Rating 830 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service and the product All delivered with no issues.”

Helpful Report

Posted 1 year ago

“Excellent service - excellent delivery 👏 I would not hesitate in recommending the Travertine Store to family and friends.”

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Posted 1 year ago

“Ordered some samples to match existing wall tiles for a repair. They arrived well packaged. Unfortunately they were not suitable. Thank-you.”

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Posted 2 years ago

“They had a good range of flooring to choose from, my samples were dispatched quickly, and they were very well-packaged, too.”

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Posted 2 years ago

“Good range of products. Order was despatched almost immediately and received very quickly.”

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Posted 2 years ago

“Ordered a sample which arrived very quickly.”

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Posted 2 years ago

“Product ordered and arrived as promised. Tiles laid and they look fantastic”

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Posted 2 years ago

“The samples were delivered quickly and in good condition.”

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Posted 2 years ago

“Samples arrived, placed our order, delivered Very helpful, quick delivery great service”

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Posted 2 years ago

“Hi , I purchased some opus that I had searched n hunted down from this on line store , it arrived after 3 days with no breakage / damage , great price , quality product, top service, thanks Steve Brown”

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Posted 2 years ago

“Thsnk you you help on trying get the tiles i wanted, but didn't turn out as i hoped,i tiled the bathroom some time back,and wanted to extend them,but cant get wall tiles that i wanted,thank for trying you gave a first class response”

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Posted 2 years ago

“Excellent company to deal with, great communication and speedy delivery. The tiles were were packaged perfectly and my mother who I bought the Carrera marble tiles absolutely loves them. A pleasure to deal with and would recommend to anyone in the future.”

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Posted 2 years ago

“First class service for sample Unfortunately I don’t require the stone”

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Posted 2 years ago

“Excellent customer service and a beautiful, qreat value, quality product. What more could you ask??”

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Posted 2 years ago

“This review is long overdue, but I wanted to take my time with it. We added 2 new bathrooms after a long search we decided on the Capuchino Marble tiles. We placed an order, and then we got some of the worst news, my husband's Mother needed emergency surgery. This turned our lives upside down. I informed Jo and she held the delivery back for us as we were not ready to accept it. She was so understanding and helpful at a time when we needed it. I can't tell you how much I appreciated her kindness. When we were able to take delivery the delivery guy was amazing and so helpful. There were a few tiles which needed to be replaced and this was arranged quickly without any fuss. The finished product looks absolutely beautiful. Stunning 😊 we are very happy with the result. My only advice is to order a few more than you think as reordering a small amount cost the full delivery charge which is costly. We wish the whole team at Travertine Store a big Thank you - Gina and Gareth”

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Posted 2 years ago

“Great service from free sample right through to delivery. Thank you.”

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Posted 2 years ago

“Bought our tiles from here as very fairly priced. Although delivery was £60 the price still was excellent. Only thing I think is a little odd is the delivery is £60 for anything, so I was ordering some sealer and still £60?!. Anyway I would definitely recommend this company, Jo who answered all my questions was very helpful and patient with me a novice. Will upload photos once down if I can. Thank you.”

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Posted 2 years ago

“Excellent service. I ordered three sample pieces which arrived in good time. I will be ordering tiles as soon as I have calculated numbers. I would certainly recommend Travertine Store.”

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Posted 2 years ago

“Fast efficient service.”

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Posted 2 years ago

“Sourcing from a previous order in 2021, further spare tiles from the same batch, was much appreciated. Thank you”

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Posted 2 years ago

Travertine Store is rated 4.6 based on 830 reviews