Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 865 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and helpful service.”

Helpful Report

Posted 3 years ago

“I'm very happy with my purchase from Trabertine store. I ordered Friday night and they contacted me and offered delivery was Wednesday! The delivery timing was updated very well. So I had no stress about it. Also, the delivery man was friendly and kind, and I checked my tiles with him that the tiles were not damaged. Only one thing is the tile's colour is a bit lighter than on the online picture but it's not an issue on my project. I do highly recommend this company and will use it again. Thank you!”

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Posted 3 years ago

“Great price, delivered on time and not a single broken tile ...yet (only got 2 more boxes to open out of the 20!)”

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Posted 3 years ago

“Fantastic service and product Thankyou”

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Posted 3 years ago

“I saw what I thought I wanted on line. Need to ask I few questions which so did by phoning in the morning. Went to order a while later and the website was really slow. I needed to pop out so I thought I would try again when I got home. I did order when I got home but surprise surprise the price on line had been increased. So annoyed.”

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Posted 3 years ago

“Very good quality slate tiles (endorsed by my builder) and reasonably priced.”

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Posted 3 years ago

“Price more then competitively and delivery was reasonably priced and timely especially as we live in a pretty remote area. Out of 80+ large slates note a single chipped corner or broken one among them! Very efficient and exactly what we wanted!!”

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Posted 3 years ago

“Great product, great price, fast delivery. Couldn’t ask for more.”

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Posted 3 years ago

“We have ordered Jerusalem Gold Limestone - Tumbled, 58m2 metric pattern and we couldn't be happier. The communication with the store was flawless and the tiles are just of amazing quality and colour. This is exactly what we were hoping for. Delivery was quick and there were only 4 damaged tiles which I think is pretty good considering the large quantity and long distance. Highly recommended!”

Helpful Report

Posted 3 years ago

“Ordered 40 boxes of split faced wall cladding. Prompt delivery and good delivery correspondence. They came very well packaged although 5% of them were of poor manufacturing/damaged but didn’t matter to me as used for cuts. Would recommend off my 1st time experience.”

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Posted 3 years ago

“Quick and easy from ordering to receiving the goods. All marble tiles delivered were undamaged.”

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Posted 3 years ago

“Good service and can’t really fault at all, delivery arranged swiftly and not a single broken tile (600mm x 400mm Travertine) supplied in a very sturdy crate. Customer service and delivery driver very helpful, also the best value product I could easily find and product quality didn’t suffer..”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Very polite, professional and reassuring. Delivery went very smoothly too. Delighted with the quality, colour and tone of the Travertine”

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Posted 3 years ago

“Couldn't be happier! Free samples, helpful advice, supplied 18 hard to find replacement 'Noce' travertine tiles from stock to replace 10 + year old broken tiles in the upstairs bathroom. Delivery is expensive for small quantities, but to be fair the tiles were excellently packaged and the delivery company did a great job of getting them to us carefully, quickly and completely undamaged.”

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Posted 3 years ago

“Quick delivery which was well packaged (only 1 tile cracked) a very good all round experience.”

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Posted 3 years ago

“Fantastic product and such helpful staff”

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Posted 3 years ago

“This is the second time we have ordered from Travertine store and again everything was perfect. Way ordering, quick delivery, great value and quality. Would highly recommend.”

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Posted 3 years ago

“Excellent in all aspects .Quality tiles and speedy delivery with helpful carrier Thoroughly recommend this company”

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Posted 3 years ago

“I have been purchasing from this company for many years now for serval projects, always a professional and prompt service”

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Posted 3 years ago

Travertine Store is rated 4.6 based on 865 reviews