Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,756 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Metrics

4.3

Based on 9,756 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Travelodge UK 5 star review on 15th August 2023

Bristowe B

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean room, pleasant staff.”

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Posted 5 months ago

“Easy booking system”

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Posted 5 months ago

“Very easy and clear website. No problem to book rooms”

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Posted 5 months ago

“Good price friendly staff”

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Posted 5 months ago

“Staff very friendly and helpful.”

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Posted 5 months ago

“Travelodge Central in Loughborough nice and freindly staff lovely clean and airy and secure rooms. Virgin Wi-fi not so good. Saturday stay very expensive overall pretty good with excellent lifts!”

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Posted 5 months ago

“The new booking page on the Travelodge Website is a great improvement, and makes the process much easier than before.”

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Posted 5 months ago

“Was easy thank you”

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Posted 5 months ago

“Very good service very helpful staff”

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Posted 5 months ago

“Always easy to book a Travelodge room on the website or on the app. Easy to amend dates to find the best deal before booking.”

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Posted 5 months ago

“very easy to compare prices in Cardiff and book”

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Posted 5 months ago

“Easy to book confirms by email. Rooms always clean enough towels. Only weakness internet not always works. Used for 20 years ideal for overnight stay. Trustworthy..”

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Posted 5 months ago

“Very easy to book and staff great when we arrive. We use Travel lodge regularly and never had any complaints.”

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Posted 5 months ago

“Received an email with a Black Friday offer… already had hotel booked in Manchester same night for double the price! Cancelled and booked with travel lodge within 2 mins! Very easy booking”