travellocal.com Reviews

4.95 Rating 91 Reviews
99% of reviewers recommend travellocal.com

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Lauraine Luckock
Overall Rating
Verified Buyer

At last, a travel company with superb service and the ability to connect you directly with the very best travel agent in each country. Easy to use website and a brilliant way for people worldwide to organise their special holidays with enormous ease. Such an exciting and clever idea.

Hi Lauraine - thank you kindly for this shining review! We're really happy that you've had such a great experience so far, and long may it continue with your trip to Costa Rica. You're in good hands with Ecole! We'd love to hear about your holiday when you come back - to leave a review on your return, just go to our website, click on Costa Rica, then Ecole Travel. Have a great time! Best wishes, the TravelLocal team.
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Jill Millar
Overall Rating
Verified Buyer

Travel local put us in touch with an Indonesian travel company who designed the trip that we wanted to create, to our specifications
Thanks for reviewing us Jill, we're glad everything went smoothly with your booking. Have a fantastic time in Indonesia with Tari Travel! It would be great if you could leave a review of your trip after you return (just go to our website, click Indonesia, then Tari Travel) so that we know how it all went. All the best, the TravelLocal team.
Andy Moss
Overall Rating
Unverified Reviewer

Excellent tour of Costa Rica with Travel Local & Ecole
We're glad you had a fantastic time in Costa Rica, Andy - sounds like Ecole took good care of you! Thanks so much for reviewing the process - it would be great if you could also review Ecole over on our website. Just go to TravelLocal.com, click Costa Rica, then 'Ecole Travel' to let us know a bit more about your trip. We hope you think of us next time you're looking for an adventure! All the best, the TravelLocal team.
Dennis
Overall Rating
Verified Buyer

We met Huw Owen, Joint Managing Director, and his team at Travel Local office in Bristol. He is a real travel enthusiast including Central Asia; he'd been there several times, knew the history and is extremely knowledgeable. We like the way Travel Local operate and through their platform we were able to arrange a personal itinerary with a specialist company in Uzbekistan. Communication was quick, we were given expert advice and our 3-week visit was amazing. Travel Locals partners in Tashkent were first class, everything went perfectly. Travel Local were very competitive when it came to pricing. What clinched it for us was being able to communicate quickly with agents in Uzbekistan and knowing that we were fully covered by ABTA.

We would certainly recommend Travel Local and would arrange a similar holiday with them again.
Hi Dennis, Thanks so much for your shining review. All of us, Huw included, are really glad you had a fantastic time in Uzbekistan with ICTS - it's a great place and they're a great team! We look forward to chatting with you again when you're ready to plan another exciting trip. All the best, the TravelLocal team.
Ken Lyndon
Overall Rating
Verified Buyer

Very helpful and quick response, understood our requirements exactly and we are now looking forward to a great trip with confidence
Hi Ken, Thanks so much for reviewing us, we really appreciate it! You're in good hands with Ecole Travel, who are sure to show you an incredible time in Costa Rica. If you'd like to read about experiences with Ecole from our previous travellers, do take a look at the reviews page on our website (click Costa Rica, then Ecole Travel) ... we look forward to seeing your comments there too once your trip is over. All the best, the TravelLocal team.
Richard Dew
Overall Rating
Verified Buyer

Fast response to emails when sorting itinerary. Started as a party of 2 then 2 friends decided to join us and requirements changed. Umesh patiently requoted and we got to a tour that all 4 of us were happy with. Haven't travelled yet but so far very pleased .
Hi Richard, thank you for taking the time to review us. We're really glad you found the process quick and helpful, and hope you have a brilliant trip with Story of India. They're true experts! Feel free to check reviews for them on the TravelLocal website (click India, then Story of India) - we would love you to leave some comments on your trip too, when you're home. Thanks again, the TravelLocal team.
Anonymous
Overall Rating
Verified Buyer

Really impressed with the way my Travellocal advisor helped me plan my holiday to Costa Rica. We havn't been yet, but assuming all goes to plan, it should be the holiday of a lifetime. Wouter put up with a constant flow of questions from me - and changes to the itinerary - until I was happy we'd got the right mix of adventure, relaxation and sightseeing. I was planning to organise the entire trip on my own, but when I realised how much we wanted to do in Costa Rica I thought using someone with local knowledge would really help - and it did. And best of all, I've done a rough comparison with a tour operator specialising in CR holidays, and our trip has come out a lot cheaper. So assuming all goes well with our trip, which I feel confident it will, I couldn't recommend Travellocal highly enough. Thanks Wouter!
Thanks so much for leaving a review, we're so glad everything has gone smoothly with your booking. For any Costa Rica queries, Wouter is your man! You're sure to have a brilliant time travelling with Ecole. If you'd like to see some reviews from people who have already travelled with them, click Costa Rica, then Ecole Travel on the TravelLocal website. We would love to read your comments there too, after you've travelled. All the best, the TravelLocal team.
Chris Fennell
Overall Rating
Verified Buyer

So far so good. The local agent we used "Story of India" and especially Nutan the lady we dealt with for our up and coming trip to India was very professional quickly understood our requirements extremely prompt in getting back to us and appears to have put together a fabulous itinerary at a fair price, and I sure the trip will live up to all our expectations.
Hi Chris,

Thanks for taking the time to leave a review, we really appreciate it, and are so pleased that you have had a great experience so far. Nutan definitely knows her stuff! Her and the team are sure to show you a fantastic time in India. If you'd like to see reviews for Story of India from our previous customers, click India, then Story of India on the TravelLocal website. We'd love if you left some comments about your own trip when you return. Have a great holiday! All the best, the TravelLocal team.
Juliet Cheetham
Overall Rating
Verified Buyer

So far we are only at the booking stage for a holiday to Uzbekistan. Booking has been easy and we have been given prompt and helpful advice on the phone and internet. The agent in Uzbekistan - Olga - has been very good. We like the system of communication on the internet. The proof of the pudding will be in the eating i.e. when we have had the holiday in October. More anon!
Hi Juliet,

We really appreciate the review, thanks for taking the time. Olga is great and we're sure she and the team at ICTS will show you the best that Uzbekistan has to offer. To read some reviews from our previous Uzbek travellers, click Uzbekistan then ICTS on the TravelLocal website. We'd love to hear about your trip too, when you're back. Have a great time! All the best, the TravelLocal team.
Tom Long
Overall Rating
Verified Buyer

To be honest we have booked but not yet taken our month long tailored trip to India. We shall give a further revue after we get back and promise it will be honest.
However so far we are very impressed with all the service we have had in planning our visit both from travellocal and the local trip organisers. Booking is a bit techy for us 70 year olds but in fact it turned out to be very easy and personal. Our views were understood and acted on with responses at times overnight. The proof as they say... but we are optimistic.
Maureen Hamilton
Overall Rating
Verified Buyer

Having everything organised by a local travel agent meant having local knowledge at our fingertips.
Sian Grayson
Overall Rating
Verified Buyer

Travellocal sponsored a competition which I won. They have introduced me to more adventurous travelling to places more off the beaten track - my travel horizons have been broadened thanks to them!
Samo
Overall Rating
Verified Buyer

We were group of three people on Lombok trip and couldn't be more satisfied with guides, hotels/resorts, drivers and overal organization of the trip. We had a chance to see and feel nature, culture and every day life all around this beautiful island.

JUST GO THERE WITH TRAVEL LOCAL
Gary
Overall Rating
Verified Buyer

Really helpful with an unusual itinerary request for India
Andrew
Overall Rating
Verified Buyer

It's a great idea, get travel agents with really good local knowledge in the country you are traveling to to help you book your holiday. This is the first time we used the site, which is really well designed and easy to use, and has worked a treat.
Christine
Overall Rating
Verified Buyer

Wonderful personal chats to Kyaw in Myanmar as we discussed and tailored options. Kyaw even knew which homestays were likely to have the cleanest sheets! Have not done the trip yet but feel sure it will go well as this man was so knowledgeable, quick to reply and particular about details.
Sue
Overall Rating
Unverified Reviewer

We had a brilliant four week holiday in Costa Rica and Nicaragua. I contacted TravelLocal when our original holiday company went bust, very close to our travel date. We were immediately put in touch with Wouter at Ecole Travel and ended up with a vastly improved itinerary and more interesting hotels - plus saved some money on the original cost. Could not have been more impressed with the service, and have recommended TravelLocal to friends. We are using them again this autumn to go to Iran. Was initially a little concerned about this new concept of booking holidays but it's working really well for us. Great being able to chat to experts in the countries involved rather than following the vision of someone at this end, who may only have visited there during a university gap year and is limited to dealing with specific hotels. Plus we had Huw from TravelLocal following our email conversations and giving us his input if he felt it necessary. The ABTA protection was important. All in all, very impressive.
Helen
Overall Rating
Verified Buyer

The help and communication from the local representative was second to none. The website application is superb and all your travel information is in one place.
Tony
Overall Rating
Verified Buyer

A business concept that worked brilliantly for us: TravelLocal does all the due diligence to find a reliable partner in Armenia (the Armenian Travel Bureau), puts you in touch and provides a communication platform for the design and pricing of your trip, and a secure, underwritten, payment mechanism in a variety of currencies. So far, we've had excellent, responsive customer service from the ATB in Armenia and great support from TravelLocal in the UK. Trip starts in June but so far highly recommended.
Gemma
Overall Rating
Verified Buyer

My partner and I were in the very early stages mulling around ideas of travelling to Uganda and we'd mused over a couple of websites before stumbling across TravelLocal.com. Everything about TravelLocal.com has been superb and has exceeded our expectations of what a travel company can offer. We love to travel and usually make the arrangements ourselves, trying to book locally rather than through big package travel corporations. Uganda was a destination that we didn't want to 'wing' our travel plans with but at the same time we didn't want a set package tour though a corporate travel giant! Stumbling across TravelLocal.com was perfect for us - we filled out the online form and within an hour we had a response and were connected to Kombi Tours in Uganda who have been absolutely fantastic in make suggestions for our trip, making sure we get the most out of our time, and matching us to accommodation that exactly meets our preference. They have consistently responded either the same day or the following day and in less than a week we had all the information, a great itinerary and a quote. We are booked and confirmed to travel in September. I have already been recommending the service of TravelLocal.com to my family, friends and colleagues and I know already that we will be using them again in the future.
Top points: Unbeatable local knowledge, reassurance that your money is going back into the country you are travelling to, super quick turn around and response rate, easy to use website (and great that it tracks all your messages between you and your local travel company - no searching around for the last email you received!)
travellocal.com is rated 4.95 based on 91 reviews