Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,339 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 26th February 2026

1184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love the product quality from traditional beams. We’ve ordered a Mantel piece and 2 sets of shelves and they’ve been a perfect match every time. Great quality and super quick delivery too.”

Traditional Beams 5 star review on 20th October 2021

Helpful Report

Posted 4 years ago

Hi Dora, thank you for sharing your photos with us - each room looks amazing and we are glad you are happy with the end result! We thank you for your continued custom and hope to hear from you again in the future :)

Posted 4 years ago

“Simply outstanding…. Can truly say this company are exceptional. Their willingness to give their customer exactly what they want is of the highest level of customer service. There was a misunderstanding regarding the specification, however this was no ones fault, more about misinterpretation, which can easily happen when dealing with colour finishes and physical characteristics. Suffice to say, Catherine (Sales) and David (Director) dealt with it without any fuss and if anything did everything possible to doubly ensure my specification was matched perfectly and re- worked my order a 2nd time to give me exactly the look I wanted. Their craftsmanship has created for me a thing of beauty. They were understanding efficient and Professional throughout. For my next oak feature of the highest quality and service I will only be calling Traditional Beams.”

Helpful Report

Posted 4 years ago

Hi John, Wow thank you so much for your lovely review and for providing us with a photo - we love to see the end results of our customers installations and it looks fab! It's great to hear that you have found Traditional Beams exceptional and professional throughout and that you find your beam a thing of beauty :) Thank you for choosing to shop with us and we hope to hear from you again in the future!

Posted 4 years ago

“Traditional beams brilliant customer service and well organised. The oak beam arrived on time and my customer was absolutely delighted with it and when was fitted as a floating mantle piece above the wood burning stove it looked fantastic.”

Helpful Report

Posted 4 years ago

Hi Graham, thank you for your lovely review we really appreciate it! It's great to hear you found our customer service team brilliant and well organised. We are happy your customer was delighted with their order and it looks fantastic :) We hope to hear from you again in the future!

Posted 4 years ago

“Really pleased with the beam, looks great in my new kitchen”

Helpful Report

Posted 4 years ago

Hi Sam, thank you for the 5* review. We are thrilled to hear you are really pleased with your beam and it looks lovely in your Kitchen. Thanks for choosing to shop with us :)

Posted 4 years ago

“Just love that shelf. Beautiful piece that will add character to any interior. Delivered on time and great communications. Thank you!”

Helpful Report

Posted 4 years ago

Hi Nadejda, thank you for leaving us a review. We are happy to hear you love your shelf and the character of it. Great to hear your order was delivered on time and you were happy with the communication you received from us. We hope to hear from you again soon!

Posted 4 years ago

“Great product and service. Has made all the difference to the look of our fireplace. Thank you Traditional Beams.”

Helpful Report

Posted 4 years ago

Hi Derek, thank you for taking the time to leave us some feedback. It's wonderful to hear our beam has made a big difference to your fireplace and you were happy with the service you received from us. You are very welcome and we hope to hear from you again!

Posted 4 years ago

“Excellent service and product was exactly as I expected would recommend”

Traditional Beams 5 star review on 18th October 2021

Helpful Report

Posted 4 years ago

Hi Adrian, thanks for taking the time to leave us a review and share your photo with us! We are happy to hear we have managed to supply exactly what you were looking for and we hope to hear from you again soon!

Posted 4 years ago

“Ordered a traditional oak shelf to go above the fireplace. It was delivered on time and we are very pleased with the shelf. Looks great and fitting instructions easy to follow.”

Helpful Report

Posted 4 years ago

Hi Jessica, it's great to hear you are happy with your shelf and it looks great! Glad you found our installation instructions easy to follow - we hope to hear from you again in the future!

Posted 4 years ago

“My rustic aged oak beam looks amazing - so pleased with it.”

Traditional Beams 5 star review on 16th October 2021

Helpful Report

Posted 4 years ago

Hi Pamela, thanks for sharing your photo with us - we love to see the end results of our customer installations! We are happy to hear you are really pleased with the end result - our aged oak beam adds bags of character to your fireplace!

Posted 4 years ago

“Excellent customer service, answered my queries promptly and gave very helpful information. Wood samples were really useful in deciding which finish to order.”

Helpful Report

Posted 4 years ago

Hi Gemma, thanks for leaving us some feedback. Its wonderful to hear you found our customer service to be excellent and we answered all of your questions promptly. We look forward to your order :)

Posted 4 years ago

“Very happy with the product, excellent customer service too”

Helpful Report

Posted 4 years ago

Hello, thank you for leaving us a review, it's great to hear you are very happy with the product and you found our customer service excellent! We hope to hear from you again!

Posted 4 years ago

“Great quality, on time delivery, packaging was superb and easy to follow instructions, really pleased with the beam and corbels”

Helpful Report

Posted 4 years ago

Hi Terry, thanks for your 5* review, we are happy to hear you found your aged oak corbel beam to be great quality and the packaging/delivery was superb. Thank you for your order, we hope to hear from you again!

Posted 4 years ago

“Bought two floating shelves for a nursery as we wanted the colour to match the furniture we had already bought. Process was very easy and considering the bespoke nature we were happy with the lead time. The shelves were excellent quality and came with full instructions on how to assemble. Would definitely recommend and use again in the future”

Helpful Report

Posted 4 years ago

Hi Paul, thanks for leaving us some feedback we really appreciate it! We are happy to hear you found our ordering process easy and they are excellent quality! Its great to hear you will be returning to us again in the future - we look forward to hearing from you!

Posted 4 years ago

“Timber is well prepared and has loads of 'character'. You will need to be extremely accurate with your measurements for drilling and screwing the wall. Double check measurements of bolt holes in shelf and 'keyhole' plates on uprights. These may not be quite central. Remember, you are working with natural wood, so keep on measuring and checking levels. You will then end up with a really lovely fire surround.”

Traditional Beams 5 star review on 12th October 2021

Helpful Report

Posted 4 years ago

Hello, thank you for taking the time to leave us a review and share your photo with us! It's great to hear you are happy with the end result and character of your aged oak fire surround! Thanks for choosing to shop with Traditional Beams we hope to hear from you again!

Posted 4 years ago

“Thanks a bunch”

Helpful Report

Posted 4 years ago

Hello, thank you for your 5* review, we are happy to hear you are pleased with your order. You are very welcome, we hope to hear from you again!

Posted 4 years ago

“Amazing service, I ordered the wrong size beam i sent it back and got my money back within days, I ordered the right size one and its lovely Emma”

Helpful Report

Posted 4 years ago

Hi Emma, thank you for leaving us some feedback. It's great to hear you received an amazing service from us and you found our returns process quick & efficient! Thanks for your order and we hope to hear from you again soon!

Posted 4 years ago

“Easy online order. Fast dispatched.”

Traditional Beams 5 star review on 7th October 2021

Helpful Report

Posted 4 years ago

Hello, thank you for your feedback & photo! We are happy to hear you found our ordering process easy and the dispatch fast! Thanks for choosing to shop with us, we hope to hear from you again!

Posted 4 years ago

“Highly delighted with my new chunky mantle. It looks great. The service was quick and efficient. Arrived well package and on time. I was kept up to date with the progress of my order right up to the dispatch and delivery. Even the delivery men were pleasant. Would recommend this company.”

Traditional Beams 5 star review on 6th October 2021

Helpful Report

Posted 4 years ago

Hello, thank you for the 5* review! We are thrilled to hear you are delighted with your new chunky oak mantle piece and the service you received from us. Thank you for the recommendation we really appreciate it :)

Posted 4 years ago

“Delivered as described, will look beautiful when the room is finished”

Helpful Report

Posted 4 years ago

Hi Thomas, thank you for taking the time to leave us a photo review - we love to see the end results of our customer installations! We are thrilled to hear you are happy with your aged oak fire surround - we agree it will look fantastic when it is finished :)

Posted 4 years ago

“Contacted Traditional Beams about sample colours and we were sent these very promptly. We have now chosen the colour oak beam we will be ordering and will be ordering once we return from holiday.”

Helpful Report

Posted 4 years ago

Hello, thank you for leaving us some feedback, we are happy to hear you found our service prompt and the colour samples have helped you make a decision! We look forward to your order :)

Posted 4 years ago

Traditional Beams is rated 4.9 based on 3,339 reviews