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Traditional Beams Reviews

4.9 Rating 3,341 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 3,341 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
I absolutely love my shelves they make such a difference to the room couldn’t be happier
Traditional Beams 5 star review on 10th May 2020
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Posted 5 years ago
Thank you for the brilliant review we are thrilled you are happy with your shelves. Thank you for leaving us a review and a great photo, it's really appreciated.
Posted 5 years ago
Beautiful shelf. Very good quality. Easy to assemble too.
Traditional Beams 5 star review on 10th May 2020
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Posted 5 years ago
Hi Monika, Thank you for the brilliant review and for sharing a photo. Your shelf looks amazing and is decorated lovely. Thanks for choosing Traditional Beams.
Posted 5 years ago
Top quality product. Well packaged very fast delivery. Highly recommended
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Posted 5 years ago
Hi Philip, thank you for leaving us a lovely 5 star review. We are pleased you found the product top quality. Thanks for shopping with us.
Posted 5 years ago
Fast delivery and looks great. Easy to fit too. Highly recommended.
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Posted 5 years ago
Hi Matthew, Thank you for leaving us a 5 star review. Much appreciated. We would love to see you again.
Posted 5 years ago
We were extremely pleased with our shelves. Looked everywhere online and after much research found what we wanted. Would certainly recommend Traditional Beams and will certainly be using them again. Jean (Fareham) Hampshire
Helpful Report
Posted 5 years ago
Hi Jean, thanks for the review. We are pleased to hear you are extremely pleased with your purchase. It's great to hear you will use us again. Thanks for choosing Traditional Beams.
Posted 5 years ago
Shelves were delivered on time and when seen, they were a lovely quality of grainy oak. Look great on my kitchen walls.
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Posted 5 years ago
Hi Mark, Thank you for taking the time to write a review, I am pleased they were delivered on time and that they look lovely. It would be great to know how we can improve and get 5 stars.
Posted 5 years ago
Arrived exactly as imagined. Easy to put up and the look is wonderful. Now looking for a much larger beam to cover a RSJ (fingers crossed this is something they do).
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Posted 5 years ago
Hello Amanda, Thank you for the review, we are thrilled you are pleased with your beam and found it easy to install. Unfortunately we don't do RSJ covers but can sometime provide much larger beams depending on stock we have. Please do get in touch. Thanks, Rebecca
Posted 5 years ago
We've ordered some samples and have been genuinely very impressed with the Customer Service received. We look forward to purchasing our beam from Traditional Beams in the very near future.
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Posted 5 years ago
Hello, Thank you for the review, it's great to hear you have been impressed with our service. It would be great to know what made you give only 4 stars so we know how we can improve.
Posted 5 years ago
Helpful advice and prompt service.
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Posted 5 years ago
Thanks for the review, We are pleased you found our advise helpful and service prompt.
Posted 5 years ago
Have no fears what so ever dealing with this company, they do and deliver exactly what they say they will. We ordered shelves, they arrived on time and were just what we wanted, unfortunately we were unable to put them up because of solid stone walls, hammer drilling would have damaged the surrounding plaster, the house is 200 years old. We contacted Traditional Beams who explained their return procedure, the parcel was sent yesterday, my refund agreed and returned to my bank today. Outstanding service.
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Posted 5 years ago
Hello James, Thank you for this great review, we really appreciate it. What lovely comments. I'm pleased to hear you really found our customer service outstanding. I'm very sorry your shelves wouldn't work with your wall. Thanks, Rebecca.
Posted 5 years ago
Excellent! The beam over the fireplace has transformed the look of our living room. Easy to put up with supplied fixings. Thanks you!
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Posted 5 years ago
Hello, thank you for taking the time to leave us a review, we really appreciate it. We are thrilled the beam has transformed the look of your room and it was easy to install.
Posted 5 years ago
The beam was delivered on time and was exactly as described and pictured on the website. Installation was like hanging a picture. Straightforward and simple with good instructions. Many thanks.
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Posted 5 years ago
Hello Josie, We are so pleased you found the beam to be delivered on time, exactly as described and as easy to fit as hanging a picture. Thanks you for choosing Traditional Beams.
Posted 5 years ago
Good service, very pleased.
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Posted 5 years ago
We are thrilled you are pleased with the service. Thanks for shopping with us.
Posted 5 years ago
Fantastic! Just what I wanted. Looks beautiful. From ordering to delivery fabulous service. Thank you!
Traditional Beams 5 star review on 16th April 2020 Traditional Beams 5 star review on 16th April 2020
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Posted 5 years ago
Hello Katie, Thank you so much for leaving us a lovely reviews as well as some great photos. We are thrilled you are happy with the service we provided.
Posted 5 years ago
Professional and quick service. Very happy with items. Will definitely be using Traditional Beams again.
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Posted 5 years ago
Hi Hannah, it's great to hear you are happy with your items, we would love to see you again. Thanks for shopping with us.
Posted 5 years ago
I am very happy with the Beam I choose I would truly recommend Traditional Beans very good quality and what I asked for.
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Posted 5 years ago
Hello Donna, I am pleased you are happy with your oak beam. It's lovely to hear you would recommend us.
Posted 5 years ago
Really happy with the beam, exactly the character we were looking for. I would recommend doing as they say and letting it mellow in the room for a few weeks, the wood definitely opened up a bit more in front of the fire so saves you the grief of doing the sealing twice.
Traditional Beams 5 star review on 16th April 2020
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Posted 5 years ago
Hello Rob, Thank you for taking the time to leave us a great review and a brilliant photo. The beam looks fab above your stove and is full of lovely character. I'm pleased you are happy.
Posted 5 years ago
Perfect service and samples cant fault anything.
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Posted 5 years ago
Thanks for the 5 star review we really appreciated it.
Posted 5 years ago
Superb product, its got some lovely ageing and cracks in the beam which is just what we wanted. Quality product and would recommend.
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Posted 5 years ago
Hi Nigel, We are thrilled you are pleased with your beam and that you would recommend us. Thank you for taking the time to share a review.
Posted 5 years ago
oak splits but my split in my oak shelf was to large
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Posted 5 years ago
Hello, I have taken a look at your order and can see you ordered our air dried oak shelves. It is typical for these to have cracks in them due to them being air dried and this adds to the rustic affect we try achieve with this style shelf. We do also have other shelves made from kiln dried oak which do not feature any cracks. If a crack was to be considered excessive we would be happy to take a look however I do not see any messages from you in our emails. Did you try get in touch with us regarding your issue? Many thanks, Rebeca
Posted 5 years ago
Traditional Beams is rated 4.9 based on 3,341 reviews