Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,135 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 23rd August 2025

1103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an oak shelf that was delivered promptly and proved to be of high quality - very pleased with the product and service”

Helpful Report

Posted 4 years ago

Hello, thanks for leaving us some feedback its great to hear you are happy with the quality of your Oak Shelf and the service you received. We hope to hear from you again in the future :)

Posted 4 years ago

“Ordering was easy, delivery was as promised (even in the run up to Christmas). The aged oak fascia beam was exactly what we wanted, was easy to fit, and looks superb. We'll be using Traditional Beams again, without a doubt.”

Traditional Beams 5 star review on 13th January 2021

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Posted 4 years ago

Hi Chris, thanks for sharing your experience and photos with us, its lovely to hear you would not hesitate coming back to us in the future! We are glad you were happy with our delivery times and installation process. We look forward to your next purchase :)

Posted 4 years ago

“Good service but disappointed in the goods received. Received an oak beam which was split down the whole length to a depth of about 3/4 of the width.”

Helpful Report

Posted 4 years ago

Hello Brian, thank you for your review. The product you have received is an air dried oak beam which can feature varying cracks and other distinguishing features. We do show a number of photos to give an idea of the differences in beams on the product page however each piece is unique as it is a natural product. We also state in the description that each beam can vary in terms of cracks, knots, grain and colour. These are the same beams we use for all of our fireplace beams which we also have finished examples of throughout our website. We offer this option to provide cheaper prices for those wanting to finish their fireplace beams themselves and save some money. I can see you ordered directly from our website and all of this information was available to you at the time of order so it is disappointing to see a negative review based on something that is a natural part of the product and to be expected. I can assure you we don't send beams out with cracks which are excessive and can not be used. We only send out high quality beams. Cracks can actually be a good indication the beam is nice and dry and has done the majority of its moving. The cracks will also not affect the structural integrity of the beam. As the beam are air dried is it also typical for beams to crack as they acclimatise to room temperature. If you are looking for a product with no cracks then I believe this may not be the right product for you. I have checked our emails to see if you have messaged us about being disappointed with your order. Unfortunately I can not see any correspondence from yourself. If you are not happy with the item we happily accept returns providing the item is unused and in its original condition. Many thanks, Rebecca

Posted 4 years ago

“Although my shelf arrived damage, i emailed customer services immediately. After receiving a reply apologising for any inconvenience caused. They said they would send a replacement out immediately. This they did and a replacement shelf was delivered the next day. I am impressed with their service and would not hesitate in using them again and would highly recommend. Thank you Traditional Beams for restoring my faith in human kind. Sally”

Helpful Report

Posted 4 years ago

Hi Andy/Sally, thank you for leaving such a kind review. We are delighted you are happy with the Customer service you received and we have restored your faith in human kind! Here at Traditional beams we want our customers to receive the products you have paid for. Unfortunately items being damaged in transit is out of our control but we will do whatever we can to rectify the situation to ensure all of our customers are happy :)

Posted 4 years ago

“Great service & extremely pleased with our oak beam. It looks wonderful above our fireplace.”

Helpful Report

Posted 4 years ago

Hi Helen, thanks for the review, we are thrilled to hear you are extremely pleased with your Oak Beam and it has finished off your fireplace nicely. Its great to hear you are happy with the service you have received :)

Posted 4 years ago

“Excellent service and beam was very easy to fit.”

Traditional Beams 5 star review on 12th January 2021

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Posted 4 years ago

Hi Catherine, thanks for sharing your photo with us, our beam finished off your fireplace wonderfully and adds bags of character :) its great to hear you are happy with the service you received and found our installation process easy to follow :)

Posted 4 years ago

“very good service, good quality so very pleased with the outcome”

Helpful Report

Posted 4 years ago

Hi Brian, thanks for taking the time to leave us a review, its lovely to hear you are very pleased with the outcome and you were happy with the service you received. Thanks for shopping with us :)

Posted 4 years ago

“The beam we ordered was perfect and looks beautiful. The service was excellent and we are very happy.”

Helpful Report

Posted 4 years ago

Hi Sarah, thanks for the lovely review we are delighted to hear you are happy with your Beam and the service you received from us. We hope to hear from you again in the future :)

Posted 4 years ago

“Absolutely love our beam that we purchased, it looks perfect, great quality too, would highly recommend”

Traditional Beams 5 star review on 11th January 2021

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Posted 4 years ago

Hi Carrie, thanks you for leaving us such a lovely review and for proving us with a photo, your fireplace looks wonderful and our Beam has certainly finished it off perfectly! Its great to hear you would not hesitate to recommend us :)

Posted 4 years ago

“I am very pleased with my beam. I didn’t find the ordering side very easy, I think the website needs more detailed examples re finish, sizing etc. I ended up making a cardboard mock-up to work out the size I wanted! I had to wait ages for it. Anyway I am very happy with the size and how it looks over my fire. We were a bit shocked by the splitting across the whole beam and I had to reassure hubby it was normal! Just hope it doesn’t eventually split in half. 🤞 it has made our fireplace!! ❤️”

Traditional Beams 4 star review on 11th January 2021

Helpful Report

Posted 4 years ago

Hello, thanks for leaving us some feedback and for providing us with a photo. I am sorry to hear you had troubles following the measurements on our website, a tape measure is advised to be used when you are trying to clarify what size suits your fireplace, if you had contacted us we would have gladly helped and offered our advice. As Oak is a natural product natural cracks are to be expected, in all of our years of training we have never had a beam split in half so not to worry about that :) its great to hear you are happy with the end result our Oak Beam adds bags of character to your fireplace :)

Posted 4 years ago

“Beautiful beam, very easy to fit, good service”

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Posted 4 years ago

Hi Liz, thanks for the 5* review, its great to hear you find your Beam beautiful and found the installation process easy. We are glad we managed to provide you with a good service, we hope to hear from you again in the future

Posted 4 years ago

“Ordered a character oak fascia beam from Traditional Beams to go above the chimney breast space. The wood is beautiful and it has finished off the space nicely.”

Traditional Beams 5 star review on 10th January 2021

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Posted 4 years ago

Hi Anne, thanks for taking the time to leave us some feedback and for providing us with a photo, we love to see the end results of our customer installations. Our Fascia Beam has certainly added character and class to your fireplace it looks wonderful :) Thank you for shopping with us!

Posted 4 years ago

“Absolutely beautiful! Amazing service and our beam has completely transformed not only our fireplace but the whole room!”

Traditional Beams 5 star review on 8th January 2021

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Posted 4 years ago

Hi Hannah, thank you for taking the time to leave us some feedback and photos. We are delighted to hear that our Beam has managed to transform the look of your room, our Beams certainly become the focal point of any room :) We hope to hear from you again in the future!

Posted 4 years ago

“I have just received my Rustic Oak Fireplace Beam and am delighted in the quality and the beauty of the wood. I have been so impressed with the service provided by Traditional Beams and would recommend them to friends and family without hesitation.”

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Posted 4 years ago

Hi Gerard, it's lovely to hear that you would recommend us to anyone without any hesitation! We are glad we were able to supply you with a good service and product. Thank you for shopping with Traditional Beams!

Posted 4 years ago

“I ordered shelves for our bedroom. They arrived and looks stunning. Unfortunately had to return them as they weren't suitable. However In the next few months we will be reodering. Definitely recommend this company, very professional to deal with.”

Helpful Report

Posted 4 years ago

Hello, thank you for leaving us some feedback, we are sorry to hear they were not suitable for your needs but great to hear you will be coming back to us, we look forward to your next order :)

Posted 4 years ago

“Excellent, really loved my beam just what I hoped for”

Helpful Report

Posted 4 years ago

Hi Annette, thanks for leaving us a review, we are thrilled to hear we managed to supply everything you hoped for :) We hope to hear from you again in the future

Posted 4 years ago

“Really happy with all aspects of my order. Great service, delivery and lovely beam.”

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Posted 4 years ago

Hi Claire, its great to hear you were really happy with all aspects of your order and we managed to provide what you were looking for. Thank you for shopping with Traditional Beams!

Posted 4 years ago

“We were recently quoted £350 by a local company to provide what Traditional beams did for £180. The 8x6 oak beam which arrived within 3 weeks has been made to an excellent standard with communication maintained from order to delivery. I would recommend and re use this professional company time and again. We're over the moon with our purchase.”

Helpful Report

Posted 4 years ago

Hi Shane, thank you for taking the time to leave use some feedback. Its lovely to hear you would recommend our company and you were happy with our professionalism/communication. We are also thrilled we managed to supply exactly what you were looking for at half the price. Thanks for shopping with Traditional Beams and we hope to hear from you again in the future.

Posted 4 years ago

“A fantastic company, amazing products and great value for money.”

Helpful Report

Posted 4 years ago

Hi John, thanks for your feedback and lovely comments, its nice to hear you find our company fantastic and you are very happy with your purchase and our competitive prices. We hope to hear from you again in the future :)

Posted 4 years ago

“Arrived nicely boxed and bubble wrapped. Great finish and colour and size was accurate. Good value for money and highly recommend our oak beam with rounded edges and size = L 48” depth 4” to allow for ornaments and drop = 6””

Traditional Beams 5 star review on 7th January 2021

Helpful Report

Posted 4 years ago

Hello, thank you for taking the time to leave us a review and for sharing your photo, we love to see the end results of our customer installations. Our Beam has finished off your room perfectly :) We are delighted to hear you found our product to be great value for money. Thanks for shopping with Traditional Beams!

Posted 4 years ago

Traditional Beams is rated 4.9 based on 3,135 reviews