Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,339 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 26th February 2026

1184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve now bought 4 timber ‘mantles’ for use over log burning stoves in new build applications. I’ve built 2 houses and the beams look absolutely wicked. So good we took advantage of a sale and purchased another 2 for the next houses we are building. There was a slight hiccup when one of the beams was damaged during delivery. Once aware of this, Traditional beams took the damaged one back without question and are now in the process of preparing a replacement. You can always judge a company by their ability to overcome damage or other issues and Traditional beams certainly deserve top marks for their customer support. Product great, customer service great only wish I was building more houses to again enjoy the quality product offered by Traditional beams. Thanks to everyone involved. Regards Mike Mordecai”

Helpful Report

Posted 3 years ago

Hi Mike, thank you for taking the time to leave us such a lovely review and for your continued custom with us. It's lovely to hear you are always impressed with your orders and the quality of them. Sorry to hear 1 of your orders suffered a bit of damage during transit but we are glad we managed to rectify this issue swiftly and we have received top marks on our customer support :) We hope to hear from you again in the future!

Posted 3 years ago

“Ordered two beams, the order process itself was really easy. One shelf was really nice, looks perfect, however, the second shelf was bowed and does not look very good at all. I sent an email to raise the issue, complete with photo, but was told that it can be normal for a shelf to be bowed or warped. It is such a shame as we looked around for a long time to get the right look for our living room and feel a little let down that we paid more for a bespoke product rather than something ‘off the shelf’ and will now need to get something mainstream to replace this beam. The shelves were meant to be a taking point in the house, unfortunately it is a now a talking point for all the wrong reasons. Such a shame as could not recommend these beams to anybody on the basis they may also get a bowed shelf and will be unable to return or exchange it for a straight one.”

Helpful Report

Posted 3 years ago

Hi Mark, thank you for your feedback. We are sorry to hear you are not happy with one of your rustic pine floating shelves. As explained a little bit of movement/cupping is normal as the shelf adjusts to it's new heated environment. It is just the nature of the product. I have checked our email communication with you and we did request for some further photos from you as the one provided only showed a tiny bit of movement, whereas you advised the shelf had seriously bowed. Unfortunately, this email was not responded to. Please feel free to respond to us and we can look at other options for you as we would not want you to be unhappy with your order from us.

Posted 3 years ago

“Gorgeous lump of solid wood, brilliant quality, very heavy, smelt lovely cant beat genuine wood smell. Cheapest i found for the size and quality.”

Helpful Report

Posted 3 years ago

Hi Laura, thank you for your 5* review. We are pleased to hear you are happy with the quality and finish of your order and you found our prices to be really competitive! We hope to hear from you again soon!

Posted 3 years ago

“Absolutely perfect, exactly what I asked for and fantastic quality and finish”

Traditional Beams 5 star review on 9th April 2022

Helpful Report

Posted 3 years ago

Hello, thank you for taking the time to share your photo with us. Our Aged Oak Fireplace Beam has finished off your fireplace perfectly and we are glad you think so too :) Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 3 years ago

“Excellent product would certainly buy again”

Helpful Report

Posted 3 years ago

Hi Paul, thank you for your feedback! It's great to hear you are happy with your order from us and you would not hesitate to return to us in the future :)

Posted 3 years ago

“Very nice quality shelves. No issues with installation.”

Helpful Report

Posted 3 years ago

Hi Steven, thank you for your 5* review. We are happy to hear you are pleased with the quality of your floating shelves and you had no issues with the installation. Thank you for choosing to shop with us!

Posted 3 years ago

“Excellent quality, exactly what we wanted. Easy to fit and looks great!”

Traditional Beams 5 star review on 5th April 2022

Helpful Report

Posted 3 years ago

Hi Emma, thank you for sharing your photo with us! We are thrilled to hear we have managed to supply exactly what you had in mind - the Rustic Aged Oak Floating Beam finishes off your fireplace wonderfully! We are glad you found our installation instructions easy to follow. Thank you for shopping with Traditional Beams :)

Posted 3 years ago

“Absolutely over the moon with our beam and cobbles Would definitely recommend”

Helpful Report

Posted 3 years ago

Hello, thank you for taking the time to share your photo with us! We are delighted to hear you are over the moon with your aged oak floating mantle with corbels. Thank you for the recommendation, we really appreciate it and hope to see you again soon!

Posted 3 years ago

“Very pleased with our shelves, exactly what we wanted, fast and efficient service”

Helpful Report

Posted 3 years ago

Hi Reginald, thank you for your review and for sharing your photo with us. Your Solid Oak Floating Shelves look great and tie in with your sideboard perfectly! We are happy to hear we have managed to supply exactly what you were looking for and you found our service fast and efficient :)

Posted 3 years ago

“Happy with our floating shelf. Would recommend”

Helpful Report

Posted 3 years ago

Hi Jurate, thank you for your order and for your recommendation, we really appreciate it :) We are glad you are happy with your floating shelf. Thank you for choosing to shop with us, we hope to hear from you again in the future!

Posted 3 years ago

“Look Great , fitted quite easily - Thanks”

Helpful Report

Posted 3 years ago

Hi Stephen, thank you for sharing your photo with us - we love to see the end results of our customer installations! We are thrilled to hear you are happy with your rustic oak aged fire surround and you managed to install it easily.

Posted 3 years ago

“A very nice product. Did not disappoint.”

Helpful Report

Posted 3 years ago

Hi Philip, thank you for your 5* review. It's great to hear you are happy with your order from us and it did not disappoint :) Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 3 years ago

“I’ve used Tradition Beams several times. I have always found the ordering process to be quick and easy. Products are as described in terms of finish and a high specification. First class products and customer service is second to none!”

Helpful Report

Posted 3 years ago

Hi Steve, thank you for taking the time to leave us a review and for returning us several times - we really appreciate your custom. It's nice to hear you always find our ordering process quick & easy and the products are always finished to a high specification. We are glad you have also found our customer service second to none :)

Posted 3 years ago

“Nice shelves - good grain and lovely finish. The guys helped cut them to size for me too”

Traditional Beams 5 star review on 3rd April 2022

Helpful Report

Posted 3 years ago

Hi Fergus, thank you for taking the time to share your photo with us, your age oak floating shelves look great and we are glad you think so too! We are happy we have managed to make them bespoke for you and you are happy with the end result!

Posted 3 years ago

“Very good quality finish on the beam. It’s looks lovely above my fireplace.”

Helpful Report

Posted 3 years ago

Hi Anthony, thank you for your review. We are happy to hear you are pleased with the quality and finish of your oak mantel and it looks lovely above your fireplace :)

Posted 3 years ago

“Absolutely beautiful piece of wood! Perfect colour and lovely markings. Very quick delivery too.”

Helpful Report

Posted 3 years ago

Hi Vanessa, thank you for your review! It's great to hear you found the colour & markings on your oak beam lovely and you found the delivery quick. Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 3 years ago

“Stunning shelves with clear instructions. 10/10”

Helpful Report

Posted 3 years ago

Hello, thank you for your 5* review. We are thrilled to hear you found your floating shelves stunning and our installation instructions were easy for you to follow. Thank you for choosing to shop with us :)

Posted 3 years ago

“Lovely quality, colour and easy to fit!”

Helpful Report

Posted 3 years ago

Hello Andrea, thank you for your 5* review. We are happy to hear you are pleased with the quality & colour of your order and you found our installation instructions easy to follow! Thank you for choosing to shop with us :)

Posted 3 years ago

“Good quality Easy to install Looks great”

Helpful Report

Posted 3 years ago

Hi Joanne, thank you for your 5* review! It's great to hear you are happy with the quality of your order and found the installation process easy! Thank you for ordering with us :D

Posted 3 years ago

“Great product, quick delivery and communication was amazing.”

Helpful Report

Posted 3 years ago

Hi Kirsty, thank you for your 5* review. We are thrilled to hear you are happy with your order and the communication & delivery of your order. Thank you for choosing to shop with us and we hope to hear from you again soon!

Posted 3 years ago

Traditional Beams is rated 4.9 based on 3,339 reviews