Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,394 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 13th October 2026

1199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the basin shelf we ordered, has significant water damage only two weeks after install and with very limited use (the house is currently unoccupied). The customer service since reporting this issue has been extremely unsatisfactory, firstly suggesting that either the installer or tradespeople might be at fault (not the case as no tradespeople have been in the house since the shelf was installed) and secondly to suggest that a Carex bottle resting on the sink has caused the damage. We would expect a shelf of this cost to withstand a Carex bottle and hardly any water exposure, however this is the justification we've received. We're extremely disappointed.”

Helpful Report

Posted 1 year ago

Hello Lindsey, Thank you for taking the time to leave us a review. We are very sorry for the issues you have experienced with one of our products. Unfortunately from what has been said, the Carex bottle of hand soap has been left for too long without the residue being cleaned up. No lacquer is bullet proof and will deteriorate over time if an aggressive cleaner is left on the surface. The cleaners will have solvents in them which will break the surface of the lacquer down. We have tried to work with you to find a solution. Unfortunately what we have suggested was not suitable for you. If you ever change your mind about having the item sent back to us for refinishing please don't hesitate to get in touch. Many thanks Traditional Beams

Posted 1 year ago

“Easy to order and easy to install with fittings supplied. Looks great. Nicely finished.”

Traditional Beams 5 star review on 29th November 2024

Helpful Report

Posted 1 year ago

Hi David! Thank you for your wonderful review! We're so pleased to hear that you found the ordering process easy and the installation straightforward with the fittings provided. It's great to know that you’re happy with the finish!

Posted 1 year ago

“Beautiful beam, correspondence with company was very good, would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! We're delighted to hear that you found the beam beautiful and that our correspondence met your expectations. Your recommendation means a lot to us too. Hope to hear from you again soon!

Posted 1 year ago

“Really happy with everything. Great value, prompt delivery and a fabulous product. I'll definitely be reordering in the future”

Helpful Report

Posted 1 year ago

Hi Ray! Thank you for your fantastic review! We're so glad to hear that you're happy with everything, from the value to the prompt delivery and of course, the fabulous product. We look forward to serving you again in the future!

Posted 1 year ago

“Love our beam! Arrived on time, exactly as ordered. Perfect”

Helpful Report

Posted 1 year ago

Hi there! Thank you for your wonderful review! We're so glad to hear that your beam arrived on time and was exactly what you ordered. Your satisfaction is our priority. Enjoy your new beam!

Posted 1 year ago

“I have used this company before and they never disappoint, quick delivery, keeps you informed of the progress of order. I would recommend.”

Helpful Report

Posted 1 year ago

Hi Margaret! Thank you so much for your fantastic review! We're delighted to hear that you've had a great experience with us again, from quick delivery to keeping you informed. Your recommendation means a lot to us!

Posted 1 year ago

“Very quick and easy to order and delivered in good time”

Helpful Report

Posted 1 year ago

Hi Barry! Thank you for your kind review! We're thrilled to hear that you found the ordering process quick and easy, and that your delivery arrived on time. We appreciate your feedback and look forward to hearing from you again!

Posted 1 year ago

“Product was excellent and as described on their website. The finish to the fireplace mantle was as shown on the website although samples were available too to order. Communication regarding time and delivery was good. Would definitely use again.”

Helpful Report

Posted 1 year ago

Hi Jamie! Thank you for your excellent review! We’re delighted to hear that the product met your expectations and the finish was just as shown on our website. It’s great to know that our communication regarding delivery was helpful. We can’t wait to assist you again in the future! Enjoy your beautiful mantle!

Posted 1 year ago

“We are super happy with the mantel that we purchased. It looks amazing in our lounge and really makes the fireplace look great!”

Helpful Report

Posted 1 year ago

Hi Nathan! Thank you for your wonderful review! We’re thrilled to hear that your mantel looks amazing in your lounge and enhances your fireplace.

Posted 1 year ago

“Arrived on time & very well packaged. Oak floating shelves are lovely & match other Danish oil finish items in the room perfectly. Easy to fit. Very good quality. Thanks”

Helpful Report

Posted 1 year ago

Hi Steven! Thank you for your fantastic review! We’re so glad to hear that your oak floating shelves arrived on time and fit beautifully with your décor. It’s great to know you found them easy to install and of high quality. We truly appreciate your support and hope you enjoy your new shelves for years to come!

Posted 1 year ago

“Absolutely beautiful beam. We are delighted with it. Finishes off our lounge perfectly. Great communication from seller. Delivered in stated time scale.”

Traditional Beams 5 star review on 16th November 2024

Helpful Report

Posted 1 year ago

“Placed an order for eco oak briquettes. Order was promptly dispatched with good communication from company regarding delivery. Very happy with the oak briquttes which were well packaged and considerably cheaper than the eco logs we have previously bought.”

Helpful Report

Posted 1 year ago

“Thank you for such a gorgeous beam. It looks as if it’s been above the fire for years instead of days! Aged perfectly and has lots of character. Extremely pleased.”

Helpful Report

Posted 1 year ago

“Quality product, speedy production and prompt delivery. Worth every penny it’s going to look stunning above my log burner once installed”

Helpful Report

Posted 1 year ago

“Beautiful shelves and easy to fix with the supplied fittings. We shall be back when we move onto the next bedroom! Thank you.”

Helpful Report

Posted 1 year ago

“Great oak shelf with metal fixings. Excellent customer service, answered my enquiry to match the shelf with the fireplace beam we previously bought, perfect match, they look great together.”

Helpful Report

Posted 1 year ago

“The mantle arrived well packaged. Unfortunatly we didn't open it straight away as we had to wait for our builder to fit it. We opened the box and there was no damage on the outside and the beam was well packed in protective covering. However one photo shows a dent on the underside (this is not a fault in the wood it looks like it has been dropped). Another photo shows the end where the stain has not been applied to which is poor workmanship. The third photo shows a shadow on the stain. It is a lovely piece of wood but the final pre packing checks have let the product down. It is obvious that the damage etc was done before being packed for delivery. This was not cheap so for the price and end product I have given two stars. It also took longer than expected to be delibvered but not complaining about that just the faults on the product. Also whilst fitting noticed that one outside holes for fixing to the wall although being marked correctly was predrilled off centre.”

Helpful Report

Posted 1 year ago

“Excellent communication and a truly beautiful beam supplied.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your outstanding review! We’re delighted to hear that you appreciated our communication and are pleased with the beautiful beam supplied. Your kind words mean a lot to us. Enjoy your stunning piece, and don’t hesitate to reach out if you need anything in the future!

Posted 1 year ago

“Fantastic beam. Very easy to install”

Helpful Report

Posted 1 year ago

Hi Tracy! Thank you so much for your amazing review! We're thrilled to hear that you found the beam fantastic and easy to install. Your satisfaction is our top priority, and we truly appreciate your kind words. Enjoy your beautiful beam!

Posted 1 year ago

“Great service. Beautiful finish on my shelves. Made to my specification. Very pleased, thank you.”

Helpful Report

Posted 1 year ago

Hi! Thank you for your wonderful review! We’re so happy to hear that you’re pleased with the service and the beautiful finish on your shelves. It’s great to know they were made to your specifications. Your satisfaction means a lot to us, and we appreciate your kind words. Enjoy your lovely shelves!

Posted 1 year ago

Traditional Beams is rated 4.9 based on 3,394 reviews