Tradex Insurance Reviews

Name: Tradex Insurance
Address: 100 Kings Road, Brentwood, Essex
Rating: 3.04

3.0 Rating 171 Reviews

52 %

of reviewers recommend Tradex Insurance

Company Reviews

Metrics

Info

3.0

Based on 171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Documents Delivered On-time	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.5 out of 5

About Tradex Insurance:

At Tradex Insurance Services, a trading name of Clegg Gifford & Co Limited, we provide insurance solutions for the UK motor trade industry.

With a client-first approach and extensive experience, we’re here to meet your needs.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, reach out to us at complaints@cginsurance.com —we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with the service i recieved from rob he answered my queries and was very efficient .regards adrian bailey”

Helpful Report

Posted 7 years ago

“First of all, I would like to thank you to Ben, Franki, Reece, Nebil, Andrew and the other staff that helped us grow our business, we hope to continue placing business with yourself to date we have found your origination to be helpful and courteous. Ash”

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Posted 7 years ago

“We have been dealing with Tradex & particularly Chris Maugey for a number years & can say we have always been provided with great customer service, competitive quotations & had any issues sorted out promptly, overall excellent service from Chris.”

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Posted 7 years ago

“Tradex are a great company to deal with especially Matt Maynard, he is one of their top underwriters. He is very helpful and has made sure a number of my queries have been dealt with quickly. Definitely recommend him!”

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Posted 7 years ago

“I have worked with Tradex on a large case we have held for a number of years now and have always found them helpful and accommodating. In particular, my dealings with underwriter Matt Maynard on this case have been excellent and without his input and assistance, the handling of the risk would be a lot more challenging. Would definitely recommend using Tradex.”

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Posted 7 years ago

“My call was answered quickly and the adjustment I required was dealt with immediately by Frankie White . Overall a much better service then I have previously received from Tradex in the past.”

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Posted 7 years ago

“Have been insured with Tradex for many years, both business and personal. Really happy with the service provided, keep up the good work!”

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Posted 7 years ago

“Matt Maynard is always happy to help, never any problem too big. He is consistent and reliable and always gets back to you. I would most definitely choose Matt to contact when I need help. Sophie@Think”

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Posted 7 years ago

“knowledgeable and helpful staff when dealing with the renewal of my policy, documentation received efficiently, overall very pleased with the service I received and would definitely recommend to friends/family.”

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Posted 7 years ago

“I have dealt with Tradex for a number of Years and they have been one of my go to insurers, especially if you need that flexibility that most Motor Traders need. they have helped with Risk for Scrap, up to 44 ton trucks and even £100,000 Aston Martins. I have built up a good relationship with most of their team of experienced underwriters who have got me out of a hole with their Sensible underwriting. A special mention to Matt Maynard whom has helped me with some very complex risks and has bent over backwards to help me secure the business with his Quick and sensible take on underwriting. Big asset to Tradex.”

Helpful Report

Posted 7 years ago

“Employed as a broker for 20 years, Self employed as a broker for 2 years. Tradex have 40% of my book of motor trade business. Most of that is all down to Matt Maynard. He turns the quotes around quickly, always helps with queries and goes the extra mile. A true credit and asset to the company. Above and beyond the call of duty!”

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Posted 7 years ago

“The team at Tradex and in particular Matt Maynard always go the extra mile in order to help you place your business. Relations are key to them as a business partner and the close links we have with Matt open up doors for other products.”

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Posted 7 years ago

“Got thought fairly promptly and my awkward query was sorted out over the phone.”

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Posted 7 years ago

“Ian Jolly consistently goes above and beyond the call of duty for me and always delivers on his promises. He is very knowledgeable in all aspects and on the very rare occasion that he doesn't know he will find out. I cannot praise him enough!”

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Posted 7 years ago

“A quick and easy process and a competitive premium for our 2 car household. I would definitely recommend!”

Helpful Report

Posted 7 years ago

“Easy to work with, competitive premiums and a good customer care service should you need to call upon them. I would highly recommend Tradex Insurance”

Helpful Report

Posted 8 years ago

“After a bit of to and fro from a multitude of other insurers, with no avail, Tradex were able to cover a risk I was unable to place anywhere else. Within a day I managed to obtain the insurance for my customer; and was provided with full documentation promptly. Furthermore their underwriter Chloe Phillips was responsive and super helpful (for example pre-emptive notes were added to advise me of what was, and wasn't, needed pre and post inception). I must say I appreciate the amenability of the insurer and the affable professionalism of their agent. First time I've placed a risk with Tradex. Will definitely look to place more in the future.”

Helpful Report

Posted 8 years ago

“Tradex often help us place risks which other insurers refrain from offering terms meaning we have an option for cover for all clients including niche risks and distressed business. We do a lot of business with Tradex who in turn work hard to meet our service requirements.”

Helpful Report

Posted 8 years ago

“I deal with Ana Peidade, she is excellent in dealing with all aspects of what is required. She has a great excellence in her work and deals with our company on a highly professional basis. we have never been let down by Ana or the services of Tradex Insurance.”

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Posted 8 years ago

“Great Service”

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Posted 8 years ago

Tradex Insurance is rated 3.0 based on 171 reviews