Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.53

4.5 Rating 992 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found what I was looking for and quick delivery”

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Posted 4 years ago

“This company turned my order around very quickly. Unfortunately there was a picking error but to their credit this was addressed immediately with the correct ordered item being dispatched in good time.”

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Posted 4 years ago

“Very happy with goods and service”

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Posted 4 years ago

“Used the paint before, but had difficulty finding a supplier. Trade Paints had the right paint in the right size and it was delivered within a week. Only slight negative was the paint tin was dented, but as it had not broken the seal on the lid the paint is fine.”

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Posted 5 years ago

“They offered the best price I could find for the paint. Communication wasn’t the best I.e not informed of when the items had been posted. That would have mprived the experience as I couldn’t give the decorator a timeframe for arrival”

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Posted 5 years ago

“Looks good nice velvety finish”

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Posted 5 years ago

“I purchased Seasonite wood protector and was pleased to receive free delivery. Through to the current Covid situation the delivery did take the full 10 days to arrive, hence why have only given 4 stars. I have noted however previous comments commending delivery so would still recommend your company. I would certainly use your services in the future. Many thanks”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“4 stars only because it took so long to arrive”

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Posted 5 years ago

“I Ordered Crown Paint that I had found difficult to source elsewhere. I thought it was expensive especially when including the delivery cost but bought it anyway as I needed it to finish a job . Arrived a bit later than suggested but understandable during the pandemic it was well packaged to prevent leakage and damage. It was a convenient service and would possibly use them again .”

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Posted 5 years ago

“Considering the climate with lockdown etc I can't fault the service. I was a little annoyed that the paint was showing as in stick but later found out it wasn't so it took a couple weeks to arrive but as said, everything is a little different from normal at the moment.”

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Posted 5 years ago

“great product and service. I would definitely use this company again”

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Posted 5 years ago

“Great service even during lockdown”

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Posted 5 years ago

“I was very pleased with the supply of the paint and colour that I wanted, My only concern was that the cost of delivery was very expensive”

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Posted 5 years ago

“Quick, efficient service. One can slightly dented as containing box had been dropped in transit.”

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Posted 5 years ago

“All very good. Finding what I wanted was easy as was ordering. Item was delivered in a reasonable time. Very happy.”

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Posted 5 years ago

“Arrived well packed good price happy with the service”

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Posted 5 years ago

“Ordered two items kept informed under present circumstances delivery was very good recommend.”

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Posted 5 years ago

“Customs and courier lost my shipment. Martin from Trade Paint set it right and communicated it professionally. Good service.”

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Posted 5 years ago

“Service is good and timely Quality products Have just started my own business so the above is vital for me Only thing I would say is would like to be able to speak to someone on the phone”

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Posted 5 years ago

Trade Paint Direct is rated 4.5 based on 992 reviews