Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.54

4.5 Rating 962 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 962 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

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“Like customers have come to expect these days Trade Paint are exceptional at what they do. The order I placed and quickly received was securely wrapped for postage.”

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Posted 6 years ago

“Great prices - however, if you are a guest you cannot track a parcel. Answer phone only for queries and the response to my email query merely replied with a copy of the invoice I already had. Pity the delivery was outside the 5 days quoted.”

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Posted 6 years ago

“Excellent service from start to finish! Ordering very straight forward, great communication via email and very quick delivery to Ireland. Thank you very much Trade Paint Direct for a fantastic customer experience..”

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Posted 6 years ago

“Good information over the phone, paint arrived very promptly, would use again.”

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Posted 6 years ago

“very good prices and speedy delivery, all packaged really well, good communications regarding delivery times, havent used the product yet though”

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Posted 6 years ago

“very good and quick service. my order arrived very quickly”

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Posted 6 years ago

“The paint did an amazing job! Covered up deep scratches on my composite door with very little effort. If I needed to, I would definitely buy this product again.”

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Posted 7 years ago

“Quick delivery, fair price”

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Posted 7 years ago

“Always very quick delivery and excellent prices.”

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Posted 7 years ago

“I was very pleased with the service provided, both polite and efficient. I would certainly use/ reccomend trade paint direct.”

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Posted 7 years ago

“Only complaint is that the tin has a big dent in the side, could have been better protected against clumsy handling, otherwise good.”

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Posted 7 years ago

“Great service an very good prices”

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Posted 7 years ago

“Trade Paint Direct website offered a wide range of products at prices that matched or bettered most. Delivery was timely and well packaged.”

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Posted 7 years ago

“Ordering ponderous. No answer on the phone number, email instead. Email went unanswered for four days, back on phone eventually got through. Product fine, ordering faster than advertised. Just need to work on communication, fine to deal with once contact made.”

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Posted 7 years ago

“i emailed to this effect. 6 of 8 tins delivered correctly. 2 tins delivered to neighbour in flat some distance away. he kindly brought down in 2 loads to us. £100 per tin paint!”

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Posted 7 years ago

“Great service, paint arrived very quickly and was awesome quality. I was concerned how paint would travel but arrived well packaged and upright! Our decorator was really happy with the product and was surprised at how cheap it was, said he is now going to order from them too.”

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Posted 7 years ago

“Helpful and accurate description and delivery spot on”

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Posted 7 years ago

“Excellent service. The transaction was completed perfectly and the goods arrived in perfect condition and on time as promised.”

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Posted 7 years ago

“Very good service. Would recommend”

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Posted 7 years ago

“Reasonable price , excellent communication and delivery . Certainly no reservations in recommending the service. Will use again”

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Posted 7 years ago

Trade Paint Direct is rated 4.5 based on 962 reviews