Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.53

4.5 Rating 1,004 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

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“1st class service”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Great choice. simple to use. speedy delivery.”

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Posted 2 years ago

“Received in good time. Unfortunately the wrong product was delivered but a quick email resolved the issue by the next day.”

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Posted 2 years ago

“Good service from Trade Paint Direct but delivery company lets the rating down. Nearly £300 of goods left on front door step and delivered at a different time than advised by the delivery company. Would be a little nervous to order again if this how items are delivered.”

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Posted 2 years ago

“10 days since I ordered the varnish and still not recieved it very poor service hence 1 star”

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Posted 2 years ago

“Very efficient and does the job well”

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Posted 2 years ago

“No problem with this purchase delivers promptly and good price”

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Posted 2 years ago

“Brilliant service. Delivery fast and item best price as usual. Second time I’ve used them. Thank you!”

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Posted 2 years ago

“Good price and speedy delivery. Happy customer”

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Posted 2 years ago

“Good communications and fast delivery thanks”

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Posted 2 years ago

“Excellent products, great value and fast delivery. Will definitely be ordering again.”

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Posted 2 years ago

“Does what it says on the tin!!!!”

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Posted 2 years ago

“Ordered 6 tins of paint and only 4 tins were delivered. We were not informed at anytime that this was happening and only found out after delivery Ad DPD wrote part order delivered on the notification. Not ideal when your decorators turn up and there’s not enough paint.”

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Posted 2 years ago

“Super quick delivery. Great product.”

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Posted 2 years ago

“Brilliant customer service.Very good courier service provided. And the cheapest dulux paint on the Internet. Thankyou”

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Posted 2 years ago

“Still awaiting delivery over 2 weeks later!”

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Posted 2 years ago

“The well packaged product arrived in super quick time. Great customer service. Current weather dictates the next steps will be delayed.”

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Posted 2 years ago

“Order processed within stated timescales and at a reasonable price. Great quality paints.”

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Posted 2 years ago

“Paint delivered promptly and for reasonable price.”

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Posted 2 years ago

Trade Paint Direct is rated 4.5 based on 1,004 reviews