“Have placed 3 orders with this company and have been deeply impressed with both the speed of delivery, the quality of the merchandise and the help given when I called customer service with a query which was satisfactorily resolved. I get the impression this is a very well managed business with a clear focus on customer's needs. I have been a happy customer.”
“Gate Hinges.
I found Tradefit on a search for heavy duty gate hinges. So pleased with my first purchase That I’ve since ordered a couple of times since. First class service, Keith on customer service is very helpful with a enquiry and returned my call within a few minutes and gave me the relevant codes for ordering. 5Star Company”
“Prices were good, service was excellent. I wish with these prices you offered a lot more of DIY goods. B&Q is very expensive and in this climate its hard to find good prices. Thank you”
“I paid more than half the cost of the item again in postage and the order (which I needed urgently) didn't arrive until five days later. This was the fault of Royal Mail rather than tradefit, but I was never given the promised explanation for the delay and would be very reluctant to place similar orders in the future: the process is just too unreliable and costly.”
Hello Adrian
I am sorry to read your review, I have tried to call you to explain but there was no answer.
As you had in fact ordered after our 5pm cut off on Thursday, your delivery was in fact due on Monday when Royal Mail delivered and therefore was not late I am afraid.
The £4.95 delivery charge is on all orders under £30 and we offer next working day if placed before 5pm, apologies for any confusion.
Thanks Lauren
“Bought two sets of cranked hinges & hook plate. Great service, helpful info on best size for job & speedy delivery. Definitely use TradeFit in future.”
“Great site I received my items in record time without any fuss, and the quality and price were brilliant.
I will certainly use tradefit again and highly recommend them.”
“I ordered 4 x ufence post spikes. Everything went efficiently and smoothly from order to receipt.
Just the job.
Would recommend this firm to anyone who expects a great service and value for money.”
