Hi Fran
I am not sure what accessories you were after with your order of the, Architectural Surface Bolt but I would be more than happy to help you find any additional products you may need.
Give us a call, our team are here 08:30 - 17:30 and would be happy to help.
Many thanks, Lauren
“Delighted with quality of product and speed of delivery. The only issue was part of the order came adrift during transit and had to reorder one part. Perhaps a more robust packaging could be used to prevent loss.”
Hi Janet
Thanks for your feedback, I am so sorry to hear there was an issue. I have called today and left a message with my details.
Please come back to me when you can as I would be more than happy to replace and refund you for anything that was missing or damaged.
Many thanks, Lauren
“Never heard of Tradefit before but so glad I did find them. Excellent service, goods came very quickly and good quality. I would strongly recommend and will use them over and over again Thank you Tradefit”
Hi Edward
The tracking for your delivery shows Royal Mail delivered on 17th May as agreed. I have emailed you a photo of the proof of delivery - I hope this helps.
Please come back to me if you are still having issue.
Many thanks, Lauren
“Dear Customer Service,
I am writing to express my gratitude for finally resolving the issues I encountered with my recent order. I am pleased to inform you that the correct product has been delivered, and I appreciate the efforts made to rectify the situation. Furthermore, I would like to acknowledge and thank you for the discount provided as a gesture of apology for the inconvenience caused.
Kind regards,
Unique Luxury Design”
“Found this online as a direct replacement for our church doors. Fitted easily and have ordered some more for spares.
Price very good by comparison to other websites.”
