Login
Start Free Trial Are you a business? Click Here

Tower Health Reviews

4.6 Rating 1,372 Reviews
91 %
of reviewers recommend Tower Health
4.6
Based on 1,372 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
Good Product coupled with fast delivery and it fulfils my requirements to a tee. If you are a type 2 diabetic then the AgaMatrix does just the job in allowing you peace of mind to check your own blood glucose levels in the comfort of your own home.
Helpful Report
Posted 5 years ago
But I have a rant about reviews. Everyone is asking for them but are they thinking? Often one is asked for a review before one has used the item being reviewed and can form an opinion of it. There is the question, "How likely are you to recommend..." (Not here, I think) but the answer depends on factors that have nothing to do with the quality of the item being reviewed. All the same, I have no complaints about the service from Tower Health which has always been prompt and accurate despite the difficulties caused by the Covid-19 pandemic.
Helpful Report
Posted 5 years ago
I ordered some disposable face masks from their advertisement in the Daily Mail. When the face masks arrived some of the elastic ear bands were already detached in the packet and of the ones that were complete once the elastic was put under tension they detached from the mask rendering them useless. I emailed the company along with photographs explaining the problem but after 4 days heard nothing. I then rang the company and was promised a return telephone call that day but that did not happen. I rang the company and spoke to someone who described themselves as a healthcare professional who has promised replacements within a few days, but there was no sense of urgency.I am still waiting. In view of the standard reply below from Louie which as you will see is the same to all complaints on Trustpilot. I emailed customer services on 8th August as requested and received an acknowledgement email back straight away. It is now 13th August and no one has had the courtesy it reply to this email. The customer service from this company is appalling and it is a pity that there is not a minus star system. Caveat emptor!
Helpful Report
Posted 5 years ago
Good quality masks at a reasonable price, they have washed well and are a lot cooler than some of the cheaper alternatives. I would not hesitate to buy again. Fast delivery.
Helpful Report
Posted 5 years ago
I ordered disposable and re usable masks on line and these were delivered within 2 days, I was impressed by the speed of delivery and contents.
Helpful Report
Posted 5 years ago
Lots of product choice and fast delivery. Much cheaper for their items than other competitors. Booked marked their website as this will be my first place to shop health and skin products.
Helpful Report
Posted 5 years ago
Ordering process was straightforward and the website easy to use. The masks I ordered arrived impressively quickly, together with free hand sanitiser. I am very pleased with the masks which are comfortable to wear and wash very well; they also allow for insertion of a third layer if required. The free hand sanitiser is also very pleasant to use. Overall, excellent service and I wouldn't hesitate to order from Tower Health again.
Helpful Report
Posted 5 years ago
Fast. Accurate description
Helpful Report
Posted 5 years ago
Always good value. No fuss. Simple to use. Quality items. My first port of call when I need anything.
Helpful Report
Posted 5 years ago
Easy to navigate site, excellent communication and really quick delivery. Thank you.
Helpful Report
Posted 5 years ago
Reasonable prices and order delivered in a couple of days. Thank you.
Helpful Report
Posted 5 years ago
Excellent and efficient service with punctual delivery and economical as well
Helpful Report
Posted 5 years ago
easy to order and delivered on time and goods as described in magazine
Helpful Report
Posted 5 years ago
The products were as described, delivery was good, but offer code was not honoured.
Helpful Report
Posted 5 years ago
Reliable service. Speedy delivery.
Helpful Report
Posted 5 years ago
Excellent and quick delivery. Very happy with the service and will use in the future too.
Helpful Report
Posted 5 years ago
Tried internet a fault occurred so I phoned got through within 20secs told tower health would call me back only waited 2mins and my order was taken without fuss the order arrived next day exact as promised. All good well packed. Many thanks. William.
Helpful Report
Posted 5 years ago
Good products . A company you can trust . Quick delivery.
Helpful Report
Posted 5 years ago
well priced and excellent service
Helpful Report
Posted 5 years ago
Great items and good customer service
Helpful Report
Posted 5 years ago
Tower Health is rated 4.6 based on 1,372 reviews