Tower Health Reviews

Name: Tower Health
Address: 27 Manvers Business Park, High Hazles Road, Nottingham, Nottinghamshire
Rating: 4.64

4.6 Rating 1,380 Reviews

91 %

of reviewers recommend Tower Health

4.6

Based on 1,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 3 tubes of Fisioplus after checking availability and price. Did not arrive so wife did Facebook and I an e mail. Basically 2 different people replied, both saying out of stock, 1 offering same amount over more tubes and no more, the other offering 2 small tubes free to bridge the gap. Both gave different delivery times. My gripe is communication!”

Helpful Report

Posted 3 months ago

“My wife swears by Joint Relief Gel. However I’m sceptical as it doesn’t give my knee much relief at all. I think it has a placebo effect, but one doesn’t argue with the wife 😉”

Helpful Report

Posted 3 months ago

“Haven't worked for me tryed them for week now”

Helpful Report

Posted 6 months ago

“The delivery was difficult because Yodel lost the Parcel”

Helpful Report

Posted 8 months ago

“I purchased a Tens Pen Plus mainly for use on my back but find it impossible to hold in position on my own. However, it does work on the arthritis in my hands.”

Helpful Report

Posted 9 months ago

“Very little effect so far but will persevere”

Helpful Report

Posted 1 year ago

“The item I purchased is ok, but like most other componies they send TOO MANY E-MAILS.”

Helpful Report

Posted 1 year ago

“Disapointed with the reduced size of the Freeze gel ordered”

Helpful Report

Posted 1 year ago

“I have spent quite a lot of money on so called miracle cures and I am still waiting for the miracle to happen. I am still keeping the faith but it is wearing thin. If after I finish the treatment I still feel the same I will decide whether or not to buy any more”

Helpful Report

Posted 1 year ago

“I was pleased the product was delivered quite quickly, but disappointed that I had to pay for postage when the cost was over £50.”

Helpful Report

Posted 5 years ago

“Sadly the goods I ordered were no longer actually being stocked by Tower Health but at least they took the trouble to call and report that that was the case. Just awaiting my refund that hasn’t happened as yet.”

Helpful Report

Posted 4 years ago

“Replied to mailshot offer for Paingone pen with free gift. Never received free gift so I rang to complain. Was told it would follow on but it took another phone call before I received it. Apparently it was partly my fault for not entering a code, but happily Tower have now rectified the error.”

Helpful Report

Posted 3 years ago

“I was glad to be able to access the product I needed rather than having to join a queue outside my local chemist. Unfortunately, the questionnaire used to assess my need for the product was so badly worded that I nearly gave up! I was asked how long I had had the condition and when I gave the truthful answer of 'several years' this was not accepted. The answer HAD to be in 'days' . I the end I made up the figure of '100 days' in order to be able to enter the order. An additional (minor) irritant is the fact that, for some reason, I am being contacted as 'Mr' even though I am female - which is odd, considering the detailed assessment I had to complete.”

Helpful Report

Posted 5 years ago

“you have shipped the order but, there is no shipping number. for example i need info. of my last order # 100155137. in addition, i have sent inquiry (twice) regarding credit i have, that was not applied to my order. Have not received any reply. please advise”

Helpful Report

Posted 6 years ago

“Unfortunately the goods arrived with two of the three plastic envelopes burst at the seams, the contents spilling into the GPO style envelope. Tower health agreed to replace these two but in the process invoiced me £3.95 carriage and handling for the replacements. I feel this unjustified as the fault was theirs. I will NOT be paying this invoice.”

Helpful Report

Posted 8 years ago

“the pain relieve pen hard to use on neck and hard to press”

Helpful Report

Posted 5 years ago

“Not very impressed due to arthritis in my thumbs hard to operate the button particularly the amount of times you recommend”

Helpful Report

Posted 4 years ago

“This Paingone pen is a good gadget, although I found it difficult to use on my back because I couldn't comfortably hold it long enough without digging it into myself, because it is hard to operate with one hand, as the button needs a firm press. For other places, it is amazing.”

Helpful Report

Posted 9 years ago

“There was no follow up email to give me precise dates of when it was going to come and the website was quite difficult to navigate where to put my confirmation number, also the phone number at the top was disconnected but it came.”

Helpful Report

Posted 6 years ago

“After 1 week our order had not arrived,on contacting Tower Health they despatched goods again.They were then received by us after a further 3 days. Lingering doubt in our minds as to whether original order had not been sent,as all previous dealings with this company had been excellent”

Helpful Report

Posted 7 years ago

Tower Health is rated 4.6 based on 1,380 reviews