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Tower Health Reviews

4.7 Rating 1,258 Reviews

92 %

of reviewers recommend Tower Health

Company Reviews

Product Reviews

4.7

Based on 1,258 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a salt pipe and a separate order of salt from them and only the salt arrived , they accepted payment for both orders without ever informing me they were unable to supply the pipe Consequently they salt is of no use whatever, no information was forthcoming so I had to repeatedly chase chase them for an order update !”

Posted 4 years ago

“I placed an order on Tuesday the 25th February @ 07:30 and was advised on your receipt that it would be delivered between 48 and 72 hours. It is now Monday morning the 2nd March and I am still waiting”

Posted 4 years ago

“You blew up my appendix, Jesus.”

Posted 4 years ago

“The pen does not help with my pain and in fact, makes it worse. I will persevere for a little while but I am likely to return it and ask for a refund.”

Posted 4 years ago

“I never received my medication. I want w refund.”

Posted 4 years ago

“Still not received. Given up hope that it will turn up now so probably will get fom somewhere else, dont have time to chase it, hence why ordered online in first place. Not very impressed.”

Posted 5 years ago

“Huge disappointment !!! I paid for 2 packages of 2 pieces and I received only 1 package ( only 2 pieces instead of 4 ). I asked the supervisor how the problem will be solved, but I have not even got an answer”

Posted 5 years ago

“Made an online purchase on the Thursday morning before Easter. Later that afternoon Tower Health sent an e mail advertising discounts on some products including the one I purchased. I emailed back asking if my order would qualify for the new pricing - the answer was no!”

Posted 6 years ago

“Really poor service. Website stated Royal Mail would deliver my package within 48 hours, however it turns out Hermes, have the package, and it;s been over seven days since getting an email stating of dispatch and still no sign of the package that I have payed for. Hermes are absolute rubbish at deliveries and I would not have ordered if I'd not been lied to on the website as to the delivery company used. 8 days ago I ordered and payed for the medication that I had every hope of getting within 48-72 hours. I find a whole week to be very poor service. Apparently they tried delivery today, no need to sign for the item just pop it through the letter box, but no, they are leaving it ANOTHER 24 hours according to the website, which ruins my Saturday having to wait in for a package that should have arrived at least four days ago. Not happy at all.”

Posted 6 years ago

“£130 order. 90% of it missing. Would not recommend”

Posted 6 years ago

“goods arrived in poor condition”

Posted 7 years ago

“I order 2 weeks ago. Contacted then after a week. They had lost my order but promised to send it out straight away. Took them an hour to work this out my order has still not turned up and I've been forced to file a dispute with paypal. They still haven't responded to them either! Avoid at all costs!!”

Posted 7 years ago

“The order acknowledgment indicated "48-72 hours" delivery. It wasn't until I phoned after this period that I was told the item was not in stock, but I could expect a delivery by "Tuesday". On Tuesday I finally got an email shipping advice that the order had been raised, but no delivery date. I have still not received any advice of when I will receive the item. It would have been far more customer friendly to have been told that they were out of stock when the order was acknowledged and to have been given a realistic delivery date. The whole reason for the purchase was to relieve pain and I still have not received the item which was advertised as relieving pain. Not satisfactory at all.”

Posted 7 years ago

“I purchased an item from there website and paid for 24-48 hour delivery. 72 hours later with no delivery i contacted the company. I was told it must have been lost in the post and now they were out of stock but it is ironic to note that even when told they were out of stock, there website would still allow me to place an order for the same item. Personally i think i got lied to but did get everything i paid refunded.”

Posted 8 years ago

“Don't use! They had a questionnaire that wasn't live when I placed my order April 28th 2014? I get a confirmation email stating dispatch of my goods but 9 days on nothing delivered!!! I rang them up to find out that the pharmacist wanted this questionnaire completed that I wasn't aware of or my order will not be dispatched? Well my order was gaviscon? Do you really need to complete a questionnaire for an over the counter item! they had 9 days to let me know about this questionnaire they had my email address, phone number etc so the order was cancelled and I will never use them again!!”

Posted 9 years ago

“Having just tried this product it did not have any effect what so ever with the problem it was supposed to resolve.I feel as if I have been conned out of £39 and the splurge that sold it to me fooled me completely.You will gather that I am more than disappointed with this purchase and could not recommend this companys products based on this first purchase”

Posted 10 years ago

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Tower Health is rated 4.7 based on 1,258 reviews