Swimming Pool Chemicals Reviews

Name: Swimming Pool Chemicals
Rating: 4.84

4.8 Rating 5,642 Reviews

96 %

of reviewers recommend Swimming Pool Chemicals

4.8

Based on 5,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swimming Pool Chemicals:

swimmingpoolchemicals.co.uk is part of Total Pool Chemicals, one of the UK's leading suppliers of leisure pool and spa chemicals. We have been supplying speciality chemicals and technical expertise to many of the country's busiest pools since 1988. In 2001 we founded swimmingpoolchemicals.co.uk to bring our competitive prices and plain-talking problem solving skills to the domestic customer. We aim to sell you the best quality products at competitive prices and provide help and advice without technical jargon.

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Swimming Pool Chemicals 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“I have used Swimming Pool Chemicals for almost 20 years and have always found them helpful with timely deliveries - I would recommend this company to anyone”

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Posted 2 months ago

“as always great service”

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Posted 2 months ago

“Great products with information sheet . Fast delivery”

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Posted 2 months ago

“They understand and therefore offer the correct product at the right price”

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Posted 2 months ago

“Used them before. Keeps pool clean. excellent service.”

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Posted 2 months ago

“Always impressed by the prompt and efficient service”

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Posted 2 months ago

“excellent service and prompt delivery”

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Posted 3 months ago

“Always find what I need and at a very good price. Delivery time is excellent especially if like me you leave things till the last minute.”

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Posted 3 months ago

“I like that website is easy to navigate and select the right quantities for the size of my pool. I bought a winterise pack of chemical which arrived on the shipping date as stated. they were well packaged despite being heavy and properly labelled. You do need a tool to open the large Aligicide bottle. It might be helpful to have a calculator on your website to help people acutately estimate capacit/gallons.”

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Posted 3 months ago

“Always good quality products that do the job well I’ve been with you many years carry on the good work”

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Posted 3 months ago

“excellent value for quality products and very fast delivery.”

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Posted 3 months ago

“same as last time”

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Posted 3 months ago

“Aweful, frankly. I've ordered from you for years, previously delivered very efficiently by Parcel Force who have simply left the chemicals on the step if we were out. Their delivery advice said no signature was required however on Tuesday they simply left a card saying no reply, similarly on Wednesday. We requested delivery for Friday which was confirmed by Parcel force, to a neighbour who stayed in all day but no show. Similarly Saturday. Website now just shows pending. I now have no idea whether, if ever it will appear. Even then where? To me or to my neighbour. Basically I will be asking for a full refund from you and request that you use a different carrier if I ever order from you again.... which I am obviously cautious to do now. Great shame because up until now I have been very please with your service.”

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Posted 3 months ago

Dear Customer, Please accept our sincere apologies for the inconvenience caused by the non-delivery of your order. This is not the standard of service we strive to uphold, and we understand how frustrating this must be. We are currently investigating the issue and will provide you with an update as soon as possible. In the meantime, please rest assured that we are doing everything we can to resolve this promptly. Thank you for your patience and understanding.

Posted 3 months ago

“Brilliant service 👍”

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Posted 3 months ago

“The products and service are good but it is a shame that the invoice first provided is not VAT compliant. All that is required is the inclusion of the company's VAT number which would save having to request a revised invoice”

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Posted 3 months ago

“Always outstanding service and delivery”

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Posted 3 months ago

“I find their products to be of excellent quality and their prices are very competative. Whenever Ive needed advice on the telephone with ballancing the water chemistry in my swim spa, I have had a speedy response with very helpful suggestions.”

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Posted 3 months ago

“Fantastic service never a problem delivery always arrives super fast. I have been using you for years and wouldn’t use anybody else.”

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Posted 3 months ago

“Prompt delivery. Good quality products.”

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Posted 3 months ago

“Very pleasing to hear afiendly voice over the phone when Icreated a problem with my order. Excellent service!”

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Posted 3 months ago

Swimming Pool Chemicals is rated 4.8 based on 5,642 reviews