Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,036 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,036 reviews

Customer Service
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Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great customer service - quick, friendly and helpful when I needed to keep changing the order amount.”

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Posted 7 years ago

“Good pricing, attentive customer service and decent turn around times.”

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Posted 7 years ago

“Great service.”

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Posted 7 years ago

“Great communication from Holly”

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Posted 7 years ago

“Easy to design t-shirt and straightforward ordering process. One of the four t-shirts arrived faulty but my complaint was quickly dealt with and the replacement was sent the next day. Happy to use again.”

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Posted 7 years ago

“Helpful in responding to requests for artwork in the run up to an order for notebooks. very pleased with quality of final product, delivery and cost.”

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Posted 7 years ago

“Good merchandise”

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Posted 7 years ago

“Laura from Total Merchandise was extremely helpful in accommodating our requirements. The products were delivered within a short timescale and were good quality. We would definitely return as a customer. Thank you”

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Posted 7 years ago

“big range of products”

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Posted 7 years ago

“The color of the logo was great, the product was fine but a little small for iPhone plus”

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Posted 7 years ago

“Efficient and timely responses - thank you!”

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Posted 8 years ago

“The recycled pens that we ordered are of excellent quality, and the custom log design that we required has been reproduced very nicely. Very good value. Thank you!”

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Posted 8 years ago

“Staff very efficient, sample came within 24 hours so would recommend. Quality of product purchased looks good, so hopeful it was good purchase”

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Posted 8 years ago

“I hold one star to alert of the confident need toward your fabulous work delivered.”

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Posted 8 years ago

“Very efficient and received goods within a tight deadline!”

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Posted 8 years ago

“They provided a prompt and efficient service”

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Posted 8 years ago

“There was a mix up with the due date, and the team worked to ensure it was completed just a couple of days late when they had planned for delivery for 2 weeks later. The team worked to find a contingency plan in case things went awry again.”

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Posted 8 years ago

“Quick response to quote request, delivery as promised”

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Posted 8 years ago

“Helpful, good quality, easy to order, quick to respond”

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Posted 8 years ago

“Speedy process and delivery on time. Goods as described.”

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Posted 8 years ago

Total Merchandise is rated 4.8 based on 2,036 reviews