Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,040 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Prompt response and quick to answer queries. Only marked down slightly as the delivery address wasn't updated as asked, so our goods were delivered to the wrong site.”

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Posted 8 years ago

“easy order, quick turnaround and helpful”

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Posted 8 years ago

“Great service, communication and end product! Thank you very much!”

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Posted 8 years ago

“Very helpful with any questions, quick to respond to requests, good company to deal with..”

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Posted 8 years ago

“Easy to deal with. Merchandise arrived well within time scale. Only downside was that they had concerns with bold text print not printing correctly so we had to change our design slightly - but that is better than there being an issue with the print so overall impressed with this service.”

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Posted 8 years ago

“Able to deliver well within required timescale. Teddies were as requested. I thought the cost was acceptable.”

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Posted 8 years ago

“Very good services, veryfriendly employees and very good end product”

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Posted 8 years ago

“Brilliant service. Elizabeth Burrows was very helpful, quick replying to my emails. We used Total Merchandise before and most definitely will be using again in the future.”

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Posted 8 years ago

“The item was produced quickly and delivered on time.”

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Posted 8 years ago

“Good service and lovely final product that came quickly, even with the snow! Some confusion with lead times, but after that was resolved, everything went very smoothly.”

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Posted 8 years ago

“Efficient, fast response, good lead time on products and a company you can always count on.”

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Posted 8 years ago

“Perfect. Exactly how we visioned.”

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Posted 8 years ago

“great fast service”

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Posted 8 years ago

“Sales were helpful and the ordering process was straightforward. the order arrived within a few days of ordering and I'm really pleased.”

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Posted 8 years ago

“nice combination of price, speed and quality”

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Posted 8 years ago

“Responsive and professional, yes we had initial issues with first time order but speed rectified was key and product delivered ahead of schedule. Will certainly use again.”

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Posted 8 years ago

“After receiving a jug water bottle as a secret Santa, I thought these would be an ideal hydration tool for my rugby team. Not only are they plentiful (2.1ltr) they stop the team using plastic bottles (therefore assisting the environment). The service was quick and easy, the product was durable and well made.”

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Posted 8 years ago

“Very responsive team”

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Posted 8 years ago

“Really helpful team who were quick to respond to what we needed with a quick turnaround. Products were great and arrived when expected with no issues.”

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Posted 8 years ago

“The Bianco Multi Function Clock was very nice and the end product was exactly as indicated in the advert. Would highly recommend Thank you very much.”

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Posted 8 years ago

Total Merchandise is rated 4.8 based on 2,040 reviews