Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,047 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed some business card data sticks, but it was Chinese New Year and my normal supplier couldn't deliver on time. TM had stocks and delivered the product far quicker than I had expected. I can now use the data sticks in my training course. Great service. Thank you.”

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Posted 7 years ago

“The product was perfect and arrived earlier than expected. The Customer service and Sales teams were very responsive.”

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Posted 7 years ago

“Very good service! We'll be using in the future for sure.”

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Posted 7 years ago

“I am absolutely delighted with the service and product I have recently bought from you. Holly looked after my order and was great, she even managed to move the delivery date forward to accommodate me at the last minute. The quality of the product is great and we will definitely be ordering again!”

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Posted 7 years ago

“Great service and response from Holly and the team - from initial enquiry to delivery was a about a week or so”

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Posted 7 years ago

“Excellent service and excellent price !!!”

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Posted 7 years ago

“Fast, Fast, Fast - from quotation, to proofs to delivery :-)”

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Posted 7 years ago

“Good communication, goods arrived on time”

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Posted 7 years ago

“Great customer service, very helpful, got everything printed within a tight deadline, and the products look great. Only issue is that the pens we ordered are a bit temperamental and don't always work.”

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Posted 7 years ago

“Very helpfull company with great service”

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Posted 7 years ago

“It was such a smooth process and they product came out great! Definitely would use again.”

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Posted 7 years ago

“Really helpful staff and extremely pleased with the personalised products I ordered”

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Posted 7 years ago

“Very happy with the service from start to finish. Delivery was actually sooner than I expected. Website easy to follow for ordering and staff helpful with enquiry when I needed to call through. Quality of products is exactly as I expected and happy to be handing out as promo items at shows. Would use again.”

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Posted 7 years ago

“Really efficient and quick service from all staff involved in my order. Thank you very much.”

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Posted 7 years ago

“Very happy with the quality of product, quality of service and the speed of service. Very helpful and quick delivery, so can't fault the service provided at all. Thank you.”

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Posted 7 years ago

“Good service an communication and a quality product at the best price I could find”

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Posted 7 years ago

“Fast replies, fast delivery and great product.”

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Posted 7 years ago

“Contact information and service and delivery was excellent.”

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Posted 7 years ago

“Very efficient service, good communication throughout the process and an excellent product delivered on time.”

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Posted 7 years ago

“First purchase! everything went smoothly, very responsive and fast delivery.”

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Posted 7 years ago

Total Merchandise is rated 4.8 based on 2,047 reviews