Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,003 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication from Holly”

Helpful Report

Posted 5 years ago

“Easy to design t-shirt and straightforward ordering process. One of the four t-shirts arrived faulty but my complaint was quickly dealt with and the replacement was sent the next day. Happy to use again.”

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Posted 5 years ago

“Helpful in responding to requests for artwork in the run up to an order for notebooks. very pleased with quality of final product, delivery and cost.”

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Posted 5 years ago

“Good merchandise”

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Posted 5 years ago

“Laura from Total Merchandise was extremely helpful in accommodating our requirements. The products were delivered within a short timescale and were good quality. We would definitely return as a customer. Thank you”

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Posted 5 years ago

“big range of products”

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Posted 5 years ago

“The color of the logo was great, the product was fine but a little small for iPhone plus”

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Posted 5 years ago

“Efficient and timely responses - thank you!”

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Posted 5 years ago

“The recycled pens that we ordered are of excellent quality, and the custom log design that we required has been reproduced very nicely. Very good value. Thank you!”

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Posted 5 years ago

“Staff very efficient, sample came within 24 hours so would recommend. Quality of product purchased looks good, so hopeful it was good purchase”

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Posted 5 years ago

“I hold one star to alert of the confident need toward your fabulous work delivered.”

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Posted 5 years ago

“Very efficient and received goods within a tight deadline!”

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Posted 5 years ago

“They provided a prompt and efficient service”

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Posted 5 years ago

“There was a mix up with the due date, and the team worked to ensure it was completed just a couple of days late when they had planned for delivery for 2 weeks later. The team worked to find a contingency plan in case things went awry again.”

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Posted 5 years ago

“Quick response to quote request, delivery as promised”

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Posted 5 years ago

“Helpful, good quality, easy to order, quick to respond”

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Posted 5 years ago

“Speedy process and delivery on time. Goods as described.”

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Posted 5 years ago

“Great service. Prompt response and quick to answer queries. Only marked down slightly as the delivery address wasn't updated as asked, so our goods were delivered to the wrong site.”

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Posted 5 years ago

“easy order, quick turnaround and helpful”

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Posted 5 years ago

“Great service, communication and end product! Thank you very much!”

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Posted 6 years ago

Total Merchandise is rated 4.8 based on 2,003 reviews