Total Merchandise Reviews

4.75 Rating 1,268 Reviews
96% of reviewers recommend Total Merchandise
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01376 509092


Suite 1, The Centre, The Crescent, Colchester Business Park

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.73 out of 5
"Great service."
Posted 1 year ago
"Great communication from Holly"
Posted 1 year ago
"Easy to design t-shirt and straightforward ordering process. One of the four t-shirts arrived faulty but my complaint was quickly dealt with and the replacement was sent the next day. Happy to use again."
Posted 1 year ago
"Helpful in responding to requests for artwork in the run up to an order for notebooks. very pleased with quality of final product, delivery and cost."
Posted 1 year ago
"Good merchandise"
Posted 1 year ago
"Laura from Total Merchandise was extremely helpful in accommodating our requirements. The products were delivered within a short timescale and were good quality. We would definitely return as a customer. Thank you"
Posted 1 year ago
"big range of products"
Posted 1 year ago
"The color of the logo was great, the product was fine but a little small for iPhone plus"
Posted 1 year ago
"Efficient and timely responses - thank you!"
Posted 1 year ago
"The recycled pens that we ordered are of excellent quality, and the custom log design that we required has been reproduced very nicely. Very good value. Thank you!"
Posted 1 year ago
"Staff very efficient, sample came within 24 hours so would recommend. Quality of product purchased looks good, so hopeful it was good purchase"
Posted 1 year ago
"I hold one star to alert of the confident need toward your fabulous work delivered."
Posted 1 year ago
"Very efficient and received goods within a tight deadline!"
Posted 1 year ago
"They provided a prompt and efficient service"
Posted 1 year ago
"There was a mix up with the due date, and the team worked to ensure it was completed just a couple of days late when they had planned for delivery for 2 weeks later. The team worked to find a contingency plan in case things went awry again."
Posted 1 year ago
"Quick response to quote request, delivery as promised"
Posted 1 year ago
"Helpful, good quality, easy to order, quick to respond"
Posted 1 year ago
"Speedy process and delivery on time. Goods as described."
Posted 1 year ago
"Great service. Prompt response and quick to answer queries. Only marked down slightly as the delivery address wasn't updated as asked, so our goods were delivered to the wrong site."
Posted 1 year ago
"easy order, quick turnaround and helpful"
Posted 1 year ago
Total Merchandise is rated 4.75 based on 1,268 reviews

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