Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,026 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,026 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a tight deadline, Total Merchandise went out the way to ensure that merchandise was printed and delivered in time for our conference.”

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Posted 7 years ago

“The order arrived”

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Posted 8 years ago

“Quick service and delivery once order placed”

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Posted 8 years ago

“Very good service and great quality items.”

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Posted 8 years ago

“Fast production & delivery”

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Posted 8 years ago

“Easy to deal with, always quick response to email and good delivery time”

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Posted 8 years ago

“quick turnaround, delivery before expected”

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Posted 8 years ago

“TM managed to turn my order around really quickly and were very flexible to work with.”

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Posted 8 years ago

“Delivered the products within a very short timescale and exactly as we needed in terms of design.”

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Posted 8 years ago

“Quick delivery and great low prices”

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Posted 8 years ago

“Very competitive product pricing, great service from the team and quick turnaround on my order. They only downside was the delivery charge to Northern Ireland - but this may have been the courier company @£80 for 2 boxes. Still a better price than using a local company. We will definitely use them again!”

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Posted 8 years ago

“Once artwork issues had been ironed out the despatch was very quick.”

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Posted 8 years ago

“I had good 1:1 service from Kelly. The product arrived as expected.”

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Posted 8 years ago

“Quick turnaround”

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Posted 8 years ago

“Can not fault service and product and all received in good time. Only critisism would be all the back and forwards to finalise an order, this part could be streamlined a bit.”

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Posted 8 years ago

“quick turnaround, nice product”

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Posted 8 years ago

“The A5 Notebook we ordered was exactly what we were looking for at the event we ordered them for, they were delivered on time and looked professional.”

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Posted 8 years ago

“Delivery of items at short notice!”

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Posted 8 years ago

“good service but annoying to have to deal with 4 different people between sales and delivery”

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Posted 8 years ago

“they are fluffy bugs .. what's not to like?”

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Posted 8 years ago

Total Merchandise is rated 4.8 based on 2,026 reviews