Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,372 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Following day delivery Amazing”

Helpful Report

Posted 11 months ago

“The item was out of stock when I ordered and not meant to be available until 21/12/24. Tooled-Up kept me updated and when my item became restocked (well before the expected date) it was immediately sent to me. Item looks good was was well packed.”

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Posted 11 months ago

“First class service, I’ll use tooled up again”

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Posted 11 months ago

“The product arrived safely and securely several days before it was supposed to have become available for despatch. It is to be a present, so it has not been opened or used. More later, perhaps ...”

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Posted 11 months ago

“Easy to process order. Dispatched and delivered very quickly. Good pricing. Will recommend and use again.”

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Posted 11 months ago

“Transaction went through smoothly, fully recommended”

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Posted 11 months ago

“Sent very quickly. Good service”

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Posted 11 months ago

“Excellent service as far a speed of despatch etc., but using DHL is a disaster. Two orders in 7 days, both took several attempts (allegedly) by DHL to find us... For that reason alone we shall probably go elsewhere in future...”

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Posted 11 months ago

“Excellent service, product arrived early next day.”

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Posted 11 months ago

“ARS UV-47 pole saw blade. Excellent thanks.”

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Posted 11 months ago

“Excellent service across the board.”

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Posted 11 months ago

“The people in the shop are great. However, I ordered a product for collection at the shop with an online estimated delivery of 5 days and it took over 2 weeks. As if that wasn't bad enough, the order tracking only said "open" the whole time with no further detail and no estimate for delivery. This company have poor delivery accuracy & no order tracking.”

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Posted 11 months ago

“I'm pretty sure the DHL driver who delivered the item came all the way into our very long drive because of the heavy rain and hit my car causing about a £1000 of damage and drove away. Subsequently I'm very unhappy overall a very bad experience”

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Posted 11 months ago

“Great website and fantasticly fast delivery. Thanks Tooledup I’ll definitely order from you again”

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Posted 11 months ago

“I bought one item which was at a good price and was delivered swiftly. What has taken more time has been wading through the never ending stream of e-mails from you....now totalling ELEVEN!!! This is complete overkill and is ridiculous for the purchase of ONE item. For this reason I doubt I'll buy from you again. Sort it out ffs.”

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Posted 11 months ago

“Easy to deal with. Good price. Prompt delivery.”

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Posted 11 months ago

“great service and delivery”

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Posted 11 months ago

“Great service and speedy delivery, thank you so much”

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Posted 11 months ago

“Quickly delivered, as described”

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Posted 11 months ago

“Very easy to find what l was after and a good price, easy to go through the order system, and delivered faster than expected. Rick S”

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Posted 11 months ago

Tooled-Up is rated 4.8 based on 23,372 reviews