Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,372 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good product, Fast delivery & great service”

Helpful Report

Posted 11 months ago

“Order for one M8 tap placed on a Monday but not actioned until Friday. I buy a lot of small items like this on eBay, with 90% being dispatched the same day or the next. Having to wait 7 days for delivery was not satisfactory..”

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Posted 11 months ago

“Great service and price. Thanks”

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Posted 11 months ago

“Item exactly as described, great delivery 5 star ⭐”

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Posted 11 months ago

“A flawless transition with my item being speedily dispatched and arriving in perfect order.”

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Posted 11 months ago

“Item received promptly, no fuss”

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Posted 11 months ago

“The product bought looks good quaility and a reasonable price . Hope to purchase again from Tooled-up in the future. Thank you.”

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Posted 11 months ago

“I don’t usually write reviews but your service was so good I felt I had to congratulate you. Having been let down by another supplier I was left without a vital gift 8 days before Christmas. Your firm processed and delivered my order in just two days!! I am so grateful to you.”

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Posted 11 months ago

“I was searching for a replacement Pruning saw, I read a number of reviews in gardening magazines and as a result found Tooled up to be an authorised disributer for ARS. The price was right, ordering was easy, Paid with Paypal, (always helps when dealing with a new supplier), dispatch was pompt and it arrived more quickly than I had expected. The product was well packed and arrived in good condition. Whats not to like? If I had a minor observation - I could not find "check out as a guest" so had to set up an account, otherwise very satisfied.”

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Posted 11 months ago

“Service was first class in every way, fast delivery especially considering it was just before Christmas, and I was kept up to date on the progress of my order, highly recommended”

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Posted 11 months ago

“Pruning saw arrived promptly and as described”

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Posted 11 months ago

“Competitive price, fast delivery and excellent communications”

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Posted 11 months ago

“Easy and quick ordering, very clear website”

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Posted 11 months ago

“Ordered Dickies pro performance T-shirts for work, excellent quality. Service from tooled-up was great.”

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Posted 11 months ago

“As a general consumer of hardware I don’t always use the same companies as prices can vary quite a bit. Every time I have used this company I found the service was great and delivery is quoted accurately. Due to this I don’t know about the customer services as I’ve never had to use them.”

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Posted 11 months ago

“Easy to order online and delivered by a very polite person”

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Posted 11 months ago

“Was kept updated on progress of delivery by email- saw arrived quickly without paying the extra charge.”

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Posted 11 months ago

“Great service from tooled-up, but Black and Decker assembly instructions absolutely useless. They don't even get the packing list for box contents right. There are however excellent assembly instructions on YouTube for which I am eternally grateful”

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Posted 11 months ago

“Fast delivery”

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Posted 11 months ago

“Excellent service and communication start to finish.”

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Posted 11 months ago

Tooled-Up is rated 4.8 based on 23,372 reviews