Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,372 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

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English

“A no fuss transaction will use Tooled -up again Would highly recommend”

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Posted 9 months ago

“Brilliant service and lovely staff”

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Posted 9 months ago

“Purchased product from Tooled-up mainly due to the offer of next-day delivery. However, this was not achieved causing issues as someone had to be in to sign for it. I requested a refund of some/all of the delivery fee £7.95 but was informed it was the courier's fault, not Tooled-up. My contract was with Tooled-up and I had no choice in the courier used, I feel I should of had some money back. In the end, a signature was not required, contrary to the info provided. The item was left in a safe place and the delivery note stated it was left with me, despite not being in the property. Slight damage to the box, however, and the items were undamaged.”

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Posted 9 months ago

“Cant really comment at present as the majority of the order is still to be delivered”

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Posted 9 months ago

“Good service - very professional”

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Posted 9 months ago

“Good price, good quality, excellent service.”

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Posted 9 months ago

“Good product.Did the job I bought it for. Amazingingly speedy delivery Very pleased indeed.”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“Extremely pleased with the product and service.”

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Posted 9 months ago

“I appreciated the efficient processing and despatch and arrival of my order. I would have liked to add directions as DHL are unfamiliar with this rural area and left the valuable item half a mile from our cottage. Other than that you did a great job and we found the item before someone stole it.”

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Posted 9 months ago

“Ordered log splitter oil and it arrived in perfect condition... I was also informed throughout the whole delivery process... it was effortless.... well done tooled-up”

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Posted 9 months ago

“Excellent service thank you”

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Posted 9 months ago

“Bought the Alligator Powered Lopper as our previous Worx Jawsaw we have found has been discontinued in the UK. The main difference is that the Alligator is a bit shorter in length so requires a bit of bending over, whereas the Jawsaw doesn't. Another problem with the Worx tools is that there doesn't seem to be anywhere to get them serviced, we have also been told by garden maintenance places that Worx tools are hard to get parts for, and that's why they won't take them on. I am hoping this will not be a problem with the Alligator as it is made by or for Black and Decker/Stanley.”

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Posted 9 months ago

“Great service. My order arrived quickly and I am very pleased with the products I ordered. Tooled-up has a great range. I was specifically looking for a German made quality Solo sprayer and found it here at a great price. Thank you”

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Posted 9 months ago

“Exactly as ordered, good price, good service👍🏽”

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Posted 9 months ago

“Nice saw,with battery's, charger , well made ,cuts nice and smooth,delivered on time ,would recommend, great price aswell. Thanks”

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Posted 9 months ago

“I am very pleased with this tool and thank you for the very fast delivery.”

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Posted 9 months ago

“good product .Fast delivery”

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Posted 9 months ago

“Superb... 17hrs from order to delivery.”

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Posted 9 months ago

“Quick, easy and efficient! Promptly despatched and well packed”

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Posted 9 months ago

Tooled-Up is rated 4.8 based on 23,372 reviews