Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,720 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@alanwadkinstoolstore.co.uk

Write Your review

Tell us how Alan Wadkins Tool Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To put it simple I have no complaints at all. The product I chose was delivered to my door in less than 24hrs, also being Makita I had no issues with the tool. Great service 👍”

Helpful Report

Posted 11 months ago

“I ordered some Dremel grinder wheels and they arrived next day. They were exactly as described on the easy to use Toolstore website.”

Helpful Report

Posted 11 months ago

“Great price, really quick delivery and i mistakenly somehow ended up paying for delivery when it wasn’t required so they reimbursed me straight away! What more can yo want from a company. Brilliant.”

Helpful Report

Posted 11 months ago

“Ordered a Hyundai HYCH2400E Electric Garden Shredder 2400w Electric Wood Chipper 230v (HYCH2400E) later on Wednesday, delivered on time (1 hour window from the courier) on Friday. Excellent machine, chipped 80+litres of mostly woody stems today. Machine pulls stems in and shreds them well. Not as noisy as some of the competitors machines(?), would thoroughly recommend it on price and perfomance. Many thanks, Mike Constable”

Helpful Report

Posted 11 months ago

“Great service from Aidan when I experienced a problem with the mower on arrival - up and running in no time!”

Helpful Report

Posted 11 months ago

“I bought a Makita lawnmower from Alan Wadkins Tool Store. This was a first time purchase based on the excellent customer reviews. I came across AWTS from an internet search and later found that the company was based in Darlington which is relatively local for our Northumberland location.The website is well laid out with excellent product descriptions. Costs were very competitive. Making the order was easy online and supporting paperwork followed promptly to confirm the purchase and delivery date. From making the order to receiving delivery was three days including two weekend days. My lawnmower arrived safely and in good condition by Fed Ex. It was brand new as expected and matched my order. Well done Alan Wadkins. I am a very pleased and satisfied customer. This afternoon I have just cut the lawn and the mower worked fine and has exceeded my expectations. Many Thanks, Dave”

Helpful Report

Posted 11 months ago

“Ordered Hose online, easy to do and was posted to Northern Ireland with out a problem , Had it in 4 days Excellent service .. highly recommend”

Helpful Report

Posted 11 months ago

“Good price and next day delivery. Would use again”

Helpful Report

Posted 11 months ago

“Excellent service delivered on time, will definitely be using again.”

Helpful Report

Posted 11 months ago

“excellent service throughout, quality of the product is amazing and has got me out of trouble with small jobs i couldnt do without this tool”

Helpful Report

Posted 11 months ago

“Great items and a great transaction, I will buy from again.”

Helpful Report

Posted 11 months ago

“Bought a hozelock 20M auto reel. Delivered promptly. Highly recommend purchasing from them.”

Helpful Report

Posted 11 months ago

“Amazing. Came in a few days. Delivery was perfect. Web site easy to navigate. 10/10”

Helpful Report

Posted 11 months ago

“Great service prompt delivery and my husband says the Makita hedge trimmer is brilliant. Thank you”

Helpful Report

Posted 11 months ago

“Great fast dispatch and delivery, excellent quality item at a good price, would use again.”

Helpful Report

Posted 11 months ago

“Easy to order. Good price for hose reel. Delivered very quickly. Would recommend this supplier.”

Helpful Report

Posted 11 months ago

“Delivery was prompt and item exactly as described”

Helpful Report

Posted 11 months ago

“Treated myself to a Festool CTL-SYS and saw Alan Wadkins offered it at the best price. First time purchasing from them and the service met my expectations. Rapid dispatch and kept up to date about the delivery schedule. Would highly recommend them as a company to deal with and will be using them again.”

Helpful Report

Posted 11 months ago

“Very pleased with the efficiency of this company is dispatching my order so promptly. It's just a pity the delivery company delivered it to the wrong address and I had to do quite a bit of detective work to track it down. The auto-retract hose is working fine and it was a quick and easy job to get it up and running. It was a direct replacement for the same product which had been is use for 7 years.”

Helpful Report

Posted 11 months ago

“Excellent choice and great delivery. (Ledlenser head torch)”

Helpful Report

Posted 1 year ago

Alan Wadkins Tool Store is rated 4.9 based on 4,720 reviews