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Tiles360 Ltd Reviews

4.7 Rating 723 Reviews
93 %
of reviewers recommend Tiles360 Ltd
Company Reviews Product Reviews
504
 Metrics Info
4.7
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tiles360 Ltd Reviews

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Paul
Verified Buyer
“Superb company A1 Superb company A1 I was apprehensive given some of the previous negative reviews. However, my experience was nothing but superb from start to finish I came across them online. I rang their office where the phone was answered very quickly, dealt with a very manner able and efficient lady who answered all my questions. I went online, placed an order two days later. the tiles arrived exactly as described and exactly as per the online pictures. After unpacking the tiles, there was issue with four of them being damaged I rang the company the phone was answered by a friendly, polite lady who listened to my complaint asked that I email her pictures of the damaged tile which I did she looked at the pictures agreed with my complaint and sent a new packet of tiles which arrived the following day. - now that’s. what I call great customer service. I later found out that lady was a director of the company answering the phones I would highly recommend this company. What I would say, in relation to some of the review complaints I’ve seen is that not just for this company but for all online purchases check the terms and conditions of the company in particular check their returns policy and their delivery policy. If there is a 30 day return policy, then there’s no point trying to return tiles after that point equally if they have a fixed rate for delivery, there’s no point making a small order then moaning about the cost of delivery which will be relatively high”
Helpful Report
Posted 1 year ago
Thank you Paul for a wonderful review. It is nice to know our efforts are appreciated. I will pass on your comments to our director Kerry
Posted 1 year ago
Emma
Verified Buyer
“Fabulous customer service! My tiles arrived within a week, the delivery guy was really helpful. On unpacking the tiles I found 6 to be broken, I took a picture of the broken tiles and emailed it over to Tiles360 - 8 replacement tiles arrived a couple of days later! I am really impressed with this company and will definitely use them again. Many thanks!”
Helpful Report
Posted 1 year ago
Ann
Verified Buyer
“Exactly as described”
Helpful Report
Posted 1 year ago
Thomas
Verified Buyer
“they have just been installed and look absolutely fantastic”
Helpful Report
Posted 1 year ago
Phil
Verified Buyer
“Arrived on time, very good quality, delivery service excellent, thank you chris”
Helpful Report
Posted 1 year ago
Jamie
Verified Buyer
“Lovely range of tiles. Great quality. Company highly recommended.”
Helpful Report
Posted 1 year ago
Diane A
Verified Buyer
“excellent delivery tiles and service”
Tiles360 Ltd 5 star review on 15th February 2023
Helpful Report
Posted 1 year ago
Nicholas W
Verified Buyer
“Great tiles availabile no where else, quickly and efficently dispatched with updates to arrival. Great service.”
Helpful Report
Posted 1 year ago
Maria
Verified Buyer
“Good service and delivery”
Helpful Report
Posted 1 year ago
Lesley
Verified Buyer
“I needed a sample tile to match the paint colour in our new bathroom. Tiles 360 supplied the sample quickly and it was packed well. I ordered two options for the cobalt blue which were very different.”
Helpful Report
Posted 1 year ago
K M
Verified Buyer
“A good experience for us, Tiles360 were willing to send a few sample tiles instead of just one, of a tile range with multiple colours of blue in it. Very helpful in making our decision. Would have liked an option on the website to choose multiple samples IF the tiles have such a colour variation. Had to do three separate orders.”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Prompt delivery and good price for quality.”
Helpful Report
Posted 1 year ago
Abigail
Verified Buyer
“Fantastic tiles, fantastic service, fantastic price. Couldn't be happier!”
Tiles360 Ltd 5 star review on 10th February 2023
Helpful Report
Posted 1 year ago
Clair M
Verified Buyer
“Exactly as pictured,beautifull quality cetamic tile ,the overall service was great and i was impressed with how well the tiles was palletised everything was nice and compact so no breakage 😀”
Tiles360 Ltd 5 star review on 9th February 2023 Tiles360 Ltd 5 star review on 9th February 2023
Helpful Report
Posted 1 year ago
Chris G
Verified Buyer
“Great Company, excellent web page to guide you through your order etc ( working how how many tiles required)? Huge choice of tiles to choose from, can even order samples. Ordering very simple, kept well informed about delivery”
Helpful Report
Posted 1 year ago
Kate
Verified Buyer
“Tiles 360 were very prompt in delivering the tiles I ordered & very good at communicating time of delivery etc . Love the tiles I ordered for my bathroom.”
Tiles360 Ltd 5 star review on 5th February 2023
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Lovely Rome anthracite tiles, porcelain so heat resistant and perfect for the inside of our fireplace, with an aged look to them.”
Helpful Report
Posted 1 year ago
Wendy
Verified Buyer
“Excellent service from start to finish. Tiles 360 delivered our samples quickly and we ended up ordering both options for our bathroom project. It's great to have a free delivery option for orders over £300 too. Highly recommended!”
Helpful Report
Posted 1 year ago
Jackie
Verified Buyer
“Still waiting for the tiles to arrive, ( we delayed delivery as the builders are running behind) so I can only comment if the service which was outstanding. The sample arrived well packed and very quickly. The online chat and phone support was exceptional. Price was also the best I could find online. An easy 5 stars”
Helpful Report
Posted 1 year ago
Martin
Verified Buyer
“Very nice looking tiles very good quality.”
Tiles360 Ltd 5 star review on 28th January 2023 Tiles360 Ltd 5 star review on 28th January 2023 Tiles360 Ltd 5 star review on 28th January 2023 Tiles360 Ltd 5 star review on 28th January 2023
Helpful Report
Posted 1 year ago
Tiles360 Ltd is rated 4.7 based on 723 reviews
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