Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.68

4.7 Rating 934 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 14th October 2025

Fiona H

Kate R

Tiles360 Ltd 5 star review on 14th September 2025

MR J D

322

Anonymous

Anonymous // 01/01/2019

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“I ordered three sample. Two arrived broken. This put me off spending £30 plus for delivery and finding some were damaged on arrival. I have since bought tiles from another supplier”

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Posted 1 month ago

“Stunning. Paired these with Mapei "Biscuit" grout which has a lovely gold tone, and black aluminium edging. Looks fantastic. I love the variety of greens.”

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Posted 1 month ago

“Can't fault the customer service. We ordered some tiles which unfortunately arrived with imperfections, the company agreed to collect and redeliver another batch of the tiles the next day. The issue appeared to be with the tile we chose as the next batch also had some issues, but again they arranged collection next day and offered to replace or refund in full. We chose to refund and wait for more stock to arrive from the manufacturer but would order from this company again.”

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Posted 1 month ago

“Really beautiful tiles. Delivery and communication all very good.”

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Posted 1 month ago

“Nice range of different tiles, only trouble, high delivery costs for small qualitities”

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Posted 1 month ago

“Good company. Great customer service and prompt delivery.”

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Posted 1 month ago

“So unfortunately Tiles360 sent me the wrong order (I ordered 10 boxes of one colour and 14 boxes of another and they got it round the wrong way). I realised the mistake after their returns window - but all I wanted was them to swap the 4 boxes over for the right colour. But they refused point blank even though I stated several times I didn't want a refund just an exchange. Even after sending photographic evidence of the mistake they said their warehouse sent the right order and pretty much accused me of lying. They offered to come pick up the extra boxes as a peace offering but refused to combine that with an exchange. The only solution was to shell out nearly £100 to order more and pay for full delivery. Its such a shame as they are lovely tiles. If you do order from them check every box because they are not sending out orders correctly and if you don't tell them immediately they will blame the customer.”

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Posted 2 months ago

“Great tiles just not sure if they are right for my kitchen”

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Posted 2 months ago

“I never received my sample.”

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Posted 2 months ago

“Beautiful depth of colour. Robust and stylish porcelain tile which the tilers liked working with. Cut to shape excellently. We used grouting by Mapei no 12 medium grey…. a perfect choice for this dark green, rectangular bathroom wall shower tile.”

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Posted 2 months ago

“Brilliant service, after ordering the sample tile prices were raised! However, the customer services were amazing and honoured the original price. Amazing quality and customer service. Can't recommend enough. Thanks”

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Posted 2 months ago

“Great service ! Quality tiles - speedy delivery - thank you”

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Posted 2 months ago

“Delivered on time and the tiles were good quality . Will use again”

Tiles360 Ltd 5 star review on 13th September 2025

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Posted 2 months ago

“Lovely tiles ,ordered creek sea green wall tiles for a second small shower room,good price and arrived quickly,pre-ordered a tile sample this also arrived very quickly.Now need tiles for our main bathroom so will be looking at Tiles 360 again as they also have a very good selection and easy to manoeuvre. A big thank you.”

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Posted 2 months ago

“Prompt delivery”

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Posted 2 months ago

“Great quality and super quick delivery. Will be a returning customer.”

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Posted 2 months ago

“Excellent choices of tiles. Really great to receive free samples. Fast delivery.”

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Posted 2 months ago

“I didn't receive the sample! Still waiting.”

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Posted 2 months ago

Hi Elaine, We are sorry to hear this. Could you please email our team on info@tiles360.co.uk so we may rectify this for you. Kind Regards Team360

Posted 2 months ago

“Nice polish,size cut . replacement.nice fit .service”

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Posted 2 months ago

“From requesting a free sample to check colour to the delivery of tiles needed the service was excellent.”

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Posted 2 months ago

Tiles360 Ltd is rated 4.7 based on 934 reviews