The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,467 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,467 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 26th April 2024

614

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 hour ago

“Thank you Wool Factory. Ordered online via the website which was super easy to navigate, got full tracking info, and delivered to my door by my local postie. Excellent service.”

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Posted 11 hours ago

“Love the wool and everything I have purchased has been exactly as required. The delivery is fast and customer service is exceptonal. Wouldn't shop anywhere else.”

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Posted 12 hours ago

“Great items.thankyou.”

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Posted 12 hours ago

“I love ordering my wool from here, apart from it being great wool and such great colours it is also such an easy way for me to buy as I struggle with my legs so don't have to go out of the house xx”

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Posted 1 day ago

“Excellent service I will order again in the future”

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Posted 1 day ago

“As usual very good prompt service at an excellent price. So pleased I found you.”

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Posted 1 day ago

“Been using the wool factory now a few years , the wool prices are great , they have a great range to choose from, the delivery is very quick would highly recommend”

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Posted 1 day ago

“ran out of wool. easy to find sane wool on this site. received prompt.”

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Posted 1 day ago

“i love the woola loti knit for other people”

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Posted 1 day ago

“Great service, very pleased with wool”

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Posted 1 day ago

“The wool is lovely and your price are reasonable thank you”

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Posted 1 day ago

“Always buy my supplies from here, great value for money, great range of yarn.”

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Posted 1 day ago

“Love the choice, the price, and especially the very quick delivery”

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Posted 1 day ago

“Very punctual with order and exactly as promised.”

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Posted 1 day ago

“Lovely yarns, great service & communication Thanks all at Wool Factory. Gail”

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Posted 1 day ago

“Been using this company for several years and the quality etc of their wool is beyond doubt superior to that in any wool shop around the country. Quick delivery and never had any problems with orders. Apart from all this their prices are extremely competitive and wouldn't go elsewhere. Thank you all.”

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Posted 1 day ago

“Love the range of yarns available and the speed of delivery. It's great value and superb quality”

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Posted 1 day ago

“My order is always delivered on time and wool is of high quality.”

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Posted 1 day ago

“Very satisfied with your service.”

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Posted 1 day ago

The Wool Factory Ltd is rated 4.9 based on 8,467 reviews