“Purchased the Hemmingstone vase & several different Autumnal faux stems. Placed the order on Sunday and it was delivered on Tuesday. Speedy order/delivery services. I was concerned about ordering a large fragile item, the vase, but it was very well packaged and arrived intact. The vase has a classical shape & beautiful satin finish. I chose this style because it is watertight , & useful for fresh flowers too. The foliage stems are all of high quality,very sturdy & shape easily, without fear of breakage. All the stems are naturalistic, true to life in colour & texture. Very pleased with the purchase & I will probably purchase stems to make a Spring/Summer arrangement in the future⁸”
“I’m obsessed with my new door wreath… love, love, love!
The entire process was delightful, packaged beautifully, and so quickly.
Thank you so much, such a treat! Lisa B”
“Just opened my order from Suffolk Nest and the quality is amazing they look stunning in my tall vase, the whole experience from ordering to delivery was perfect, I was kept updated at all times, my order arrived within a few days and very well packaged.”
“I have ordered a few things from Suffolk Nest and each time they come packaged beautifully and the quality is fantastic.
Ordered the hydrangea faux stems yesterday, 30 minutes later they were dispatched and they have just been delivered. I love them! Thank you Ashlee”
“Exceptional wholistic service make a difference when purchasing online treasures for your home. I want to be able to rely on the quality, the descriptions and images provided, that are accurate to make an informed purchase. I have never been disappointed in any of these aspects. But the stretch for the Suffolk nest is the items are displayed in ways that can be easily adapted to our own homes. Curated in ways that even the less creative amongst us (I think I mean me) are given clues for exhibiting our buys to their best. We are provided with tutorials and I for one will keep returning especially for the tips on Christmas wreathes”
“Placed my order on a Monday night and the flowers arrived Wednesday morning. They even sorted my discount for me as I forgot to enter the code on my order. Packaging was fantastic and the flowers are just beautiful quality. I shall definitely be ordering again. First class service. Thankyou”
“Fast delivery and good customer service response time but found the quality of some of the stems to be lacking which is disappointing given the premium price tag and company’s reputation.”
“I have never had a bad experience with this company. Delivery is swift and the items beautifully packaged! Everything I have ever ordered from vases to moss have been excellent quality. Pricey, but you get what you pay for!”
“Beautiful product, packaging and honestly I couldn’t choose in the beginning, because everything looked so exquisite. Our house is quite rustic and not as accessorised as I’d like it to be (with two small children around), however, this bouquet adds a homeliness and an elegance touch! Highly recommended. Thank you!”
“After visiting Neptune, York, my iphone/Instagram decided to add Suffolk Neat to my feed; the one and only time where this has been a positive move.
Last year I purchased the real beech stems which are amazing - lots of positive comments from friends and family, stored them safely over the spring & summer to reintroduce them a few days ago - still stunning.
Today, my order of Faux Plum Cimicifuga and small ceramic pine cone have arrived; stunning and very realistic. So very impressed with how easy and quick ordering and delivery is but also the packaging…the faux flowers packed as a beautiful bouquet. Definitely worth gifting to friends and family.
Thank you so much to you Ashlee and your team.”
Hello Lesley
Thank you so much for taking the time to share your feedback. I’m really sorry to hear you haven’t received your E-Gift Card. I’ve looked into this for you and can confirm it was emailed at the time of your order. Could I kindly ask you to check your inbox (and spam/junk folders) to see if it has landed there?
If you still can’t find it, please drop us a quick note at customerservices@thesuffolknest.com
—it may be that there was a small error with the email address provided at checkout. If that’s the case, we’ll get it sorted for you right away.
I hope this helps.
Gary
