“This is the first time I have used The Suffolk Nest after seeing it recommended on Instagram. The delivery was super efficient for a larger product - although it might be worth a discussion with DPD who threw it over the garden gate! I will definitely be shopping here again and have my name down on at least three waiting lists for other products!”
“I received my order today and definitely was NOT disappointed! I had been wanting the Lavenham vase for a while and was so excited to get it. It is beautiful and I already have an arrangement in it! I can’t wait to use the Populus! The stems are just as I expected, beautiful and so life like. I will definitely be ordering more. For those of you that will be ordering from the US. I had my package within four days of being shipped and I did not pay duty or tax through customs. You will not be disappointed. And my customer service rep. Hugh, was amazing! Thank you!”
“The items I received were very well packaged, I love the details on the ceramic pumpkin and the lovely scalloped trinket trays are very versatile and look lovely in any room. I think my next purchase may be the ruffled edged footed bowl.”
“I keep buying seasonal items over and over again. Excellent quality, stylish packaging, very natural looking stems and flowers. Autumn collection is just outstanding, timeless vases. Thank you!”
Hi Alison
Thank you for taking the time to share your feedback – we’re really sorry to hear that this item didn’t meet the high standards you’ve come to expect from us.
We take all comments seriously and always look to improve, so your feedback is much appreciated.
Please don’t feel you need to keep hold of something you’re not happy with – if you’d like to return the item, just drop us an email at customerservices@thesuffolknest.com and we’ll be more than happy to arrange a return and full refund for you.
Best wishes
“Very happy as ever with my purchases, only a small comment on the populous as I had to affix a few of the leaves. I’ve attached a few photos to show what I’ve done in 2 different locations - hallway & kitchen/dining area”
“Stunning flowers & beautiful decorative items. Have followed the brand since Covid & Flowers for the Weekend (which I really miss, please do more). Love the aesthetics of the brand.”
“Beautiful faux flowers. Customer services were really quick & helpful when I wasn’t sure how many stems to buy.
Love the live demonstration of new ranges & how to display them.
Have recommended to
My friends & family who also love a bit of faux flowers.”
