The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great prices and great plants!”

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“plant looks great and delivery was smooth!”

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“Great quality and price! Love my new plant! 😊”

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“Bought the bird of paradise plant from these fine people at The Stem. What a wonderful plant! Turned up better than expected. I have never bought a plant online and was a little sceptical about what I would get. The plant looked just as good as the one in the photo. Well impressed! I will be buying more! What a perfect present.”

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“Lovely plants and great service. Delivery with a smile”

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“Excellent quality plant!”

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“The plants arrived as per the allotted delivery slot and were and still are in excellent condition. They are far better than anything I’ve seen in any garden centre. Customer service was exemplary throughout. In addition, the website has comprehensive advice on how to care for the plants. In short, we couldn’t be more pleased with The Stem and will be buying some more soon.”

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“Great, speedy service!”

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“Great selection of plants with good availability for delivery. Kept up to date with notifications and a truly warm greeting to my mum reviving her Mother’s Day plant at a time when we cannot meet up. Thank you for going the extra mile!”

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“Excellent. Plant was for my mums birthday. Arrived on time. Mum was over the moon. Good size”

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“Great service, prompt and helpful response to an issue and beautiful plant and pot!”

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“The Stem is my new favourite place for plants! I had a small issue with my order and, the team went above and beyond to rectify it. Delivery was as specified, the plants were well packaged, well established and look great. Aftercare advice by email has been super handy and easy to follow. I will always use The Stem because of the quality, advice and personal touch with each and every order.”

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“Website is very informative. Delivery is very fast Plant is as described and pleased in healthy condition - however a couple of stems broke during transit but the plant I ordered is a very delicate plant .”

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“Lovely plant, good price, and quick delivery. Thank you!”

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“Excellent customer service ! Perfectly wrapped, delivered on time. Will definitely be spreading the word with family & friends about THE STEM.”

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“Great quality (yet again), friendly and punctual delivery”

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“The plant is beautiful as is the pot. Looks lovely in the corner of our bedroom. Great service. I just hope we manage to look after it well but does come with instructions!”

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“Very happy with the size of the plant - and efficient delivery”

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“So lovely and friendly. I had been using a different company until now and Stem are a breath of fresh air. Thank you”

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“My beautiful plant arrived on time and in great shape!”

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The Stem is rated 4.9 based on 4,918 reviews