The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely plants and great service. 10/10”

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“Excellent quick service. Plant is very healthy and of a good size. Thank you.”

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“100% recommend, beautiful, very healthy plant, perfect delivery, thank you very much!”

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“Very pleased with plant, excellent service, delivered within timeslot selected. Would buy again from Stem and recommend to others.”

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“Amazing plant! Great quality arrived on time and super happy with the service from start to finish. Defo recommended!!”

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“Lovely healthy plants delivered straight to my door. I'd been after a Fiddle Leaf Fig, Fishbone Cactus and a Pink Flamingo Flower for ages and finally found them all on one site at such a reasonable price. Will definitely be using The Stem again!”

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“Such a great experience with The Stem! Beautiful, healthy plants for a reasonable price, that are hand delivered with minimal packaging. So impressed!”

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“The terrarium was purchased as a gift and the recipient is very happy. I received a quick response when I had a query so excellent customer service. Very happy to support a small business.”

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“Lovely plants and reasonable price”

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“Great customer service! Got back to me quickly with my question/request and our office plants were delivered in perfect condition. Very straightforward directions on how to take care of the plants we ordered as well.”

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“My first ever plant order....I am so happy I chose The Stem !⭐⭐⭐⭐⭐ The service was exceptional and the plants were faultless and, packed and delivered professionally. Will definitely buy more plants from them 🙂 Thank you The Stem 👍🙂❤️”

The Stem 5 star review on 1st August 2021

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“Super happy with my experience with The Stem - the plants were beautifully packaged (in an eco-conscious way) and have really helped to brighten up my new home! I would definitely recommend this company.”

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“Plant arrived in perfect condition, carefully wrapped in recyclable wrapping (tape included!) and by a friendly driver. Couldn't ask for more. Will be back!”

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“Great service and they provided helpful advice re the best plant for me, both the fern and the pot are beautiful and I am so pleased with my purchase!”

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“Super affordable, it came super quick and the team is lovely ! This is my new favorite plant shop.”

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“Fantastic service will recommend”

The Stem 5 star review on 30th July 2021

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“Great quality plants (not that I know, but they look luscious), in fantastic condition. A helpful little card for care and nice note from the small team to follow up. As a note, would be great if a bit more care instruction was included beyond a card (e.g. booklet, common problems etc.)”

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“I absolutely love The Stem - so many options of plants (and pots) and all at very affordable prices. Lots of competitors are incredibly expensive for tiny plants but The Stem is really great value for money. My plants arrived much quicker than I had thought also, and when there was an issue with the warehouse, I received a personal text explaining what had happened and regular updates. A hugely thoughtful, caring team and company!”

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“Thanks! Plant is beautiful and healthy, delivery was on time and also communication with support service was fast and also very kind.”

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“Just fabulous plants delivered to your front door!”

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The Stem is rated 4.9 based on 4,918 reviews