The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my plants, they're bigger than i thought and very healthy.”

Helpful Report

“Aaron was super friendly delivering my wonderful plants and I’m very happy with the new additions to my household!”

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“Friendly and efficient delivery and such a lovely plant, very good service, will definantly be using for all my future plant purchases!”

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“Very impressed with the gorgeous bird of paradise plant and watering can I ordered from the company; there's a lot of attention to detail in how the plant was packaged. My items were delivered on the day by a friendly delivery chap in the time slot promised and the ordering process was smooth. This was my first experience with this company and I was very impressed.”

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“Create customer service, easy to select your delivery slot and I absolutely love my plant. I would definitely recommend.”

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“Brilliant service ! Healthy plants and speedy delivery ! 10/10 !!!”

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“Can't recommend The Stem enough! We are super impressed by the quality of the plants and service!! James was amazing at keeping us up-to-date with our delivery status and Aaron was a great help carrying the plants up the stairs. (My uncle loves him haha) Thank you The Stem team!”

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“Beautiful plants at a pretty great price.”

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“I received my plants in amazing condition, and even got a free upgrade for my Fiddle Leaf Fig! The delivery went smoothly and would definitely order again from the website. Thank you so much, The Stem team!”

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“Amazing service, my plant arrived just as beautiful as it was in the pictures online. Speedy delivery, I was out when they arrived and they called and let me know they left it somewhere safe! Already made a 2nd order for a friend :-)”

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“I am truly delighted with my new plants from The Stem. Superb quality, beautifully presented and delivered to my door with a huge smile. I love this company’s purpose too - inspirational, authentic and one I really connect with. Now I just need to keep my plants looking as healthy as when they first arrived! So far so good!”

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“Amazing experience from start to finish. The plant is even more beautiful than I could imagine. I also had a special delivery request and Aaron was so nice to match it with a smile! Great, can’t wait to order again!”

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“Lovely delivery person who brought the most gorgeous plant and pot to my door! I gather you guys drive electric vehicles which makes me SO happy. Thank you.”

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“Great value for money. The plant I ordered is in great health and was delivered on time.”

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“Good, efficient service. Easy to navigate website. Appreciate the suggestions for matching pots with the plants.”

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“Gorgeous plant & really friendly service! ☺️”

The Stem 5 star review on 25th January 2021

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“The plants I received were in amazing condition. I had an issue with my order was sorted within a few minutes via e-mail so very helpful. The delivery driver was also very helpful and knowledgeable. The stem will definitely be my go to for ordering any more plants.”

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“Lovely plant, arrived on time and very reasonable price.”

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“I LOVE my new plant. Brilliant service and I’ll be buying from Stem again for sure!”

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“Easy ordering process, great customer service and quick delivery. My wife loves the plant! Thank you Stem team!”

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The Stem is rated 4.9 based on 4,918 reviews