The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service and a beautiful healthy plant”

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“lovley plant and good service”

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“First time buyer. Bought 2 plants for my new place. Beautifully cared for plants and excellent delivery.”

The Stem 5 star review on 5th February 2021

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“Beautiful palm plant and good service. Would recommend.”

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“Excellent, friendly service and beautiful plants!”

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“Felt confident buying our plants from The Stem. Great selection and lots of helpful advise. We’ll be coming back for more 😊”

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“Our plant is so beautiful and the experience of buying was excellent from start to finish! From the comprehensive information available on their site to help us pick the right plant, to the exceptional customer service when delivering it to our door. Thank you!”

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“Im happy with my purchase and the service I got. Thank you!!”

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“I ordered a large sansevieria and aspidistra. They arrived beautifully. Great condition and communication from the stem. Wil order again.”

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“Great service and lovely plants! Ordering again for sure.”

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“Love the new addition to my plant family, the plant and pot arrived with minimum packaging which I am delighted about as usually when I purchase plant it comes with ridiculous amount of packaging. Will definitely buy more plants from the Stem family 💚”

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“Great service and quality”

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“Reliable service and my new plant is just beautiful. Thank you.”

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“It made our day when we received the deliveries. The plants are great. Thank you very much!”

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“Aaron who made the delivery was lovely and friendly and made the service feel so personal. The plant was delivered in the pot wrapped in beautiful brown paper without any excessive packaging. I will definitely be ordering again.”

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“Perfect plant and pot, delivered by a lovely guy from The Stem! Thank you so much!”

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“The plants were in excellent condition and a person who delivered them - very friendly! Thank you!”

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“Sound options and plant care advice.”

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“I love my plant! It is gorgeous and very healthy! The packaging was a nice touch and I received my delivery very quick. Will definitely be ordering more plants from The Stem! Thank you!”

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“Plants arrived when I was told they would and in great condition. The delivery driver paused to ask if I was ok with my delivery (in this climate, delivery people drop and go which is understandable and expected) but I appreciate the socially distanced pause for this delivery. I also appreciated that there was not tons of packaging!!! Will defo be repurchasing from The Stem again whether or not I have anymore space for plants 🙂”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews