The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a lovely small company! The stem have a wide choice of handsome plants and pots, and the delivery service is fantastic. I ordered a fig plant for my friend as a surprise present and I was able to coordinate delivery when he was at home. 10/10”

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“Super happy with my plants, thanks a lot Team Stem”

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“Very efficient delivery and great plant”

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“The Stem is amazing!! They delivered within the time slot and were so very kind. I was iffy about getting plants delivered at first, but this is such a great company and a wonderful way to get plants safely. My plants are beautiful and doing great as well.”

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“Decent prices and great quality plants. Delivery person was so friendly as well. I am so happy ☺️”

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“This is our third order from The Stem, once again an incredible service! We were so satisfied we placed another order the same day. The quality of the stem plants is fair superior than any other competitors, very easy to shop, quick and reliable delivery!”

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“Great service. I ordered a plant and a ceramic pot as a birthday gift rather than sending flowers that will be thrown out after a week. Great idea, the recipient loved it and delivered in great time. Will definitely use again.”

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“Ordered my plant and pot. Absolutely love them. Excellent service and lovely quality I will definitely order again”

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“Lovely plant, delivered with care!”

The Stem 5 star review on 7th November 2020

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“Great service and advice about how to care for the plants. Would use again”

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“Aaron was a great bloke, would have a beer and talk botany with him any day!”

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“Gorgeous plant and best delivery-with-a-smile ever”

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“Great service, event better plants!”

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“Really happy with the quality of the plant I received from The Stem, it was lovely and full, and the pot it came in was beautiful (and cheap!)”

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“Really great looking plant. Bigger than I thought it would be. 😃 I am pleased with my purchase.”

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“Love all of my plants and pots! Delivered in great condition by a friendly team member - thanks guys!”

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“Great service. The plant looks great”

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“So quick, easy, helpful and my new plant is stunning! Also, in love with the seeded card, you guys really put words into action - will use for all my plants 100%.”

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“Great experience”

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“I’m so happy with my order! Great quality and arrived quickly. I’m not naturally green fingered (I have previously killed cacti 🙈) but have really been trying and the information on how to best care for your plant is really useful and easy to understand. Would definitely recommend and I will be ordering again in the future!”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews