The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful healthy plants as pictured on the website. Well packaged.”

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“These plants were wrapped in love! I am so please with my new plants for our new home. They are of great quality and packed with care. From purchasing to delivery , the whole process was excellent! I am so glad I came across your Facebook ad. Thank you. Will be visiting again 😊”

The Stem 5 star review on 4th March 2023

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“Thank you! The plants arrived perfectly and quickly. I am so happy about them, they’ve really put some life into my new flat!”

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“Once again very pleased with my purchases.”

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“I’m so happy I received my pot without ANY packaging! Why can’t more companies do this! Great service, great product.”

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“Lovely plants , beautifully packaged”

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“Love the quick delivery and the fact that the plants are wrapped in paper rather than plastic. The plants & pots are beautiful and exactly what I expected. Will definitely be ordering again from this site.”

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“Excellent service throughout, great quality products, great communication, highly recommend seller and products.”

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“Beautifully well packaged. Really lovely established, healthy plant. Well worth the money.”

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“My two plants arrived speedily, in perfect condition and are really lovely specimens. I will definitely be ordering again in the future.”

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“Perfectly packaged. Healthy plant. Extremely happy with my snake plant 🥰”

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“Very well presented and nourished plant. Well packaged and it looks great! Great job guys. Keep it up!”

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“I ordered some Parlour Palms. Arrived beautifully and safely packed. Very healthy plants and have cheered me up no end! Thank you The Stem team, highly recommend and will most definitely buy from you again. 😀”

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“Beautiful plans”

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“Plant looks very healthy but it appeared to have had a very rough journey. The compost and plant had come out of the pot and whilst beautifully wrapped maybe a plastic bag tied firmly round the base of the plant, encompassing the pot could have prevented this. Just a thought.”

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“Arrived in great shape, well packed and very reasonable price.”

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“Absolutely love the quality of the plants I received. I have ordered some more already 😊”

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“Fast delivery and beautiful product delivered. Packaging ensured the plant was not damaged on arrival”

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“Great quality plants at a great price!”

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“Really lovely plants and fantastic customer service when I needed support.”

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The Stem is rated 4.9 based on 4,918 reviews