The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants are always beautiful and amazing. Plants are packaged securely and always delivered in perfect condition. James was amazing to help with some last minute changes with my order and made it happen.”

Helpful Report

“Plants delivered by The Stem have been consistently beautiful and delivered on-time. Their customer service has been outstanding. I appreciate this greatly because I’m ordering from outside the country for relatives in the UK, and they always make it very easy. My thanks to The Stem, I’ll definitely be using you again.”

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“ou rfirst order, one of the plants was damaged, Stem replaced without question and we are very pleased with the plants, they are very healthy and we will be ordereing again”

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“All 3 p!ants have arrived. Well packaged and in a healthy condition. Nice green leaves.”

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“Lovely plant and excellent customer service!”

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“Very good! Plant came really healthy and super fast.”

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“The plants arrive fast within the deadline. Everything was well packaged and within expected. Loved it.”

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“Arrived in perfect condition, lovely plant with new buds to come”

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“Plants look so healthy, beautiful and strong that always praised by friends. Excellent quality and will purchase again for sure.”

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“My plant arrived today. Amazing, healthy, as described, packaged well. Delivered on time. Excellent”

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“Excellent prompt service. I love my new plants and their fire clay pots too. I will be ordering again.”

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“Ordered a lovely plant to friends, but unfortunately courier left it on the door and it got stolen. Contacted The Stem and they kindly arranged for another delivery with no issues, which meant happy friends. Thanks and would certainly use again”

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“Received the Money Plant in great time for Mother's Day. Plant was very healthy and boxed beautifully to keep safe, with the extra pot holder that I had ordered. My mum was delighted as was I at the service and health of the plant. Would recommend and purchase from The Stem again.”

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“I was absolutely delighted with my delivery. The plants were packed safely and arrived in perfect condition. The plants were really well established and looked great. Lovely shiny leaves and plenty of flowers and buds. The pots are very smart, lovely colour and excellent value for money. I liked the recommendation of size to buy too. Overall great value for money of both plants and pots.”

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“Fast delivery and great plant! Will order from here again :)”

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“I’ve ordered from The Stem a few times and every time, I’ve received lovely healthy plants carefully packaged to protect them and delivered on time. It’s my go-to place to buy plants online now!”

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“Very good, quick service. I have two football loving children who apparently now own the garden. I ordered two Aloe Vera with pots, my first step to starting an indoor garden away from the dangers of slide tackles and speeding footballs. The Aloe Vera arrived in good condition, well packaged and quickly. I will be ordering more plants from The Stem to fill up any spaces I can before the children claim those as well.”

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“Brilliant fast service, quality plants,arrived exactly as shown,very pleased,love them as bought as a birthday present.”

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“Perfect for Mother’s Day, from checkout to delivery your service was seamless.”

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“A fine Plant arrived with perfect timing, thoughtfully packaged, for my daughter’s birthday. Thank you”

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The Stem is rated 4.9 based on 4,918 reviews