The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivery man was so pleasant. Arrived quickly and in great condition. Very happy”

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“My friends got me a plant from The Stem and I love it so much that I use it for their birthdays too!”

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“Our Christmas tree was delivered on time by a very pleasant delivery person, and is exactly as described. We look forward to seeing it grow, and decorating it year after year”

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“Very happy with my new plant and the personal delivery.”

The Stem 5 star review on 13th December 2020

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“Great communication and service. Loved my plants 😁”

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“Love my small Christmas tree, Rob made my delivery and he had the best service! I got some chocolate treats too :) will definitely order again”

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“Quick and efficient service from ordering to delivery! Beautiful plant upon arrival from a friendly and helpful delivery guy thank you!”

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“Ordered the banana plant from the stem and I’m absolutely in love with it. Good quality plant and made such a difference in my room. Aaron who delivered the plant was super lovely too👌👍”

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“So incredibly happy so far with the delivery and my new gorgeous green babies, will be doing another order once I have more furniture.”

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“One very happy customer! Easy to use website. Prompt delivery within time stated. i highly recommend”

The Stem 5 star review on 11th December 2020

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“I ordered some pots, very reasonably priced and delivered quickly.”

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“Really great service!”

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“Amazing service, arrived on time, and very friendly delivery, beautiful kentia palm! Thanks so much. Will be ordering more in the future!”

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“Efficient service from start to finish and lovely customer communications on delivery, making sure I knew my plant had been taken safely by my neighbour. Will definitely order again!”

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“Very happy with the two plants and pot I ordered, delivered with a friendly smile and wrapped up carefully in brown paper. Will definitely buy from The Stem again soon!”

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“What a wonderful plant! Really healthy and bigger than expected and great service as well. Highly recommend this company.”

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“I am so in love with my Money Tree! One of my absolute favourite plants - can’t wait to buy more from these guys. Such amazing service and their care tips are super useful as well.”

The Stem 5 star review on 10th December 2020

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“Amaaaaaazing, thank you for such a safe, smiley delivery of my new plant 🪴 I shall be ordering with you again ☺️”

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“Excellent plants and prompt delivery. A good look for the house and quite easy to maintain.”

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“Great price plants & pots! Really quick and helpful customer service. Very helpful delivery too...I'm 8 month pregnant so they kindly brought the xmas tree inside the front door (most delivery drivers dump & run!).”

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The Stem is rated 4.9 based on 4,918 reviews