The Rug Shop UK Reviews

Name: The Rug Shop UK
Address: Unit 1, Allenby House, Knowles Lane, Bradford, Bradford
Rating: 4.77

4.8 Rating 282 Reviews

95 %

of reviewers recommend The Rug Shop UK

4.8

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About The Rug Shop UK:

The Rug Shop UK is your one-stop shop to find the rug you've always wanted. We have over 15,000 designs and colors for you to choose from, including kid's rugs, and rugs ideal for your kitchen or bedroom.

We have large living room rugs in many styles like wool, shaggy, and striped to name just a few. All are guaranteed to be the lowest prices online thanks to our price match promise.

If you find any of our rugs cheaper online, we will not only match the price, but we will beat it, guaranteed. All our rugs are carefully selected from leading designer brands to compliment your home perfectly. Whether you're looking for modern contemporary or classic traditional styles, with our extensive range of rugs you're sure to find just what you're looking for.

We've made selecting new rugs as easy as possible with our newly designed website, simply filtering by brand, color, style, and size. We've also taken great care in ensuring all our products are represented as accurately as possible, using professional photography and product videos, this helps you see the rug in as much detail as possible.

Here at The Rug Shop UK, we have made the delivery process of your order as easy and straightforward as possible, once your order has been placed you will receive a confirmation email informing you of the average delivery time, on the day we dispatch your order you will receive an email and text letting you know your order is on its way, we even include the tracking number so you can track your order.

Visit Website

Phone:

01138879393

Email:

sales@therugshopuk.co.uk

Location:

Unit 1, Allenby House,
Knowles Lane,
Bradford
Bradford
BD4 9AB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my rug promptly but unfortunately didn’t suit my living space. Spoke with Abid in customer services who was extremely helpful and understanding. The whole process from start to finish was outstanding. Would highly recommend this company.”

Helpful Report

Posted 2 months ago

Thank you for your kind review! We’re glad Abid and our customer service team could assist you and make the process smooth, even though the rug wasn’t the right fit. Your recommendation truly means a lot to us. 😊

Posted 2 months ago

“Delivery came sooner than expected, which was excellent timing for Christmas! Very pleased with the quality and luxurious feel of the rug…, thank you!”

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Posted 2 months ago

Thank you for your lovely feedback! We’re delighted the rug arrived in time for Christmas and that you’re happy with its quality and luxurious feel. Enjoy your new rug! 🎄✨

Posted 2 months ago

“I am really disappointed with the quality of the 2 rugs I have bought. No matter which way I vacuum them they show white lines. Not happy at all”

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Posted 2 months ago

Hi, We are sorry for your experience. Could you please help us with the order number so that we can help better in this regard? Thanks

Posted 2 months ago

“great rug”

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Posted 2 months ago

Thank you for the 5-star rating! We’re so pleased you love your rug and really appreciate your support.

Posted 2 months ago

“Super rug - amazingly quick delivery.. Would order from this company again”

Helpful Report

Posted 3 months ago

Thank you for your feedback! We’re delighted you love the rug and were impressed with the quick delivery. We look forward to serving you again. 😊

Posted 2 months ago

“delivered within two days of ordering and kept me up to date will definitely use again”

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Posted 3 months ago

Thank you for your review! We’re glad your order arrived so quickly and that you were kept well informed. We look forward to serving you again. 😊

Posted 2 months ago

“Order placed one day delivered next day exactly as described a lovely rug Thank you”

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Posted 3 months ago

Thank you for your lovely review! We’re pleased your rug arrived next day and matched the description perfectly. Enjoy your new rug! 😊

Posted 2 months ago

“Gorgeous rug. Great quality, colour and style. Very happy with it. Prompt delivery too.”

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Posted 3 months ago

Thank you for your kind feedback! We’re delighted you’re happy with the rug’s quality, colour, and style, and that it arrived promptly. Enjoy! 😊

Posted 2 months ago

“Rugs exactly as described and delivered right on time Couldnt get any better Brilliant value for money”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review! We’re delighted the rugs were exactly as described, delivered on time, and great value for money. We really appreciate your support. 😊

Posted 2 months ago

“Excellent service - rug arrived next day. Really well packed and really good value and quality”

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Posted 3 months ago

“Second rug brought from you the rug is amazing and also your prices”

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Posted 3 months ago

“Delighted to find this rug and size still in production. I have bought various sizes of the same over the past two/three years. The Rug Shops performance from ordering to receipt has been first class in all aspects. Continual contact through all stages of ordering/dispatch/delivery and an ideal price. I will not be returning this item. Thank you for your service. I shall always resort to using your company initially in any future purchases.”

Helpful Report

Posted 3 months ago

“Thank you, first class service our rug was wrapped so well i am very impressed. Just moved to new home I shall order again soon. Currently looking for rugs to go in other rooms. Great company”

Helpful Report

Posted 3 months ago

“I was amazed at how fast my beautiful rug was delivered!! I also liked the way I was kept informed of the delivery process!!! Well done - I will be ordering from you again’!!!”

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Posted 3 months ago

“Great price and a swift delivery at a busy time of the year”

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Posted 3 months ago

“Great quality rug at a great price. It arrived quickly and very well packaged. Recommended”

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Posted 3 months ago

“Very swift and professional service, order was delivered fast and tracking information was helpful, rug is great quality and looks amazing, and isn’t too bad on the price either 10/10 would recommend”

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Posted 3 months ago

“We are really pleased with our purchase. It looks great in situ. Delivery was on time. Would order again from you. You have a fantastic choice and are very reasonable. Many thanks.”

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Posted 3 months ago

“Great website lots of choice , competitive prices and fast delivery”

Helpful Report

Posted 3 months ago

“I was very pleased with the quality of the rug and the ease of delivery service. The rug was priced the best when comparing with other providers and delivery was efficient and quick. I would order from here again.”

Helpful Report

Posted 3 months ago

The Rug Shop UK is rated 4.8 based on 282 reviews