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The Rug Shop UK Reviews

4.7 Rating 288 Reviews
94 %
of reviewers recommend The Rug Shop UK
4.7
Based on 288 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 81%
Customer Service
Communication Channels
Email

About The Rug Shop UK:

The Rug Shop UK is your one-stop shop to find the rug you've always wanted. We have over 15,000 designs and colors for you to choose from, including kid's rugs, and rugs ideal for your kitchen or bedroom.

We have large living room rugs in many styles like wool, shaggy, and striped to name just a few. All are guaranteed to be the lowest prices online thanks to our price match promise.

If you find any of our rugs cheaper online, we will not only match the price, but we will beat it, guaranteed. All our rugs are carefully selected from leading designer brands to compliment your home perfectly. Whether you're looking for modern contemporary or classic traditional styles, with our extensive range of rugs you're sure to find just what you're looking for.

We've made selecting new rugs as easy as possible with our newly designed website, simply filtering by brand, color, style, and size. We've also taken great care in ensuring all our products are represented as accurately as possible, using professional photography and product videos, this helps you see the rug in as much detail as possible.

Here at The Rug Shop UK, we have made the delivery process of your order as easy and straightforward as possible, once your order has been placed you will receive a confirmation email informing you of the average delivery time, on the day we dispatch your order you will receive an email and text letting you know your order is on its way, we even include the tracking number so you can track your order.

Visit Website

Phone:

01138879393

Email:

sales@therugshopuk.co.uk

Location:

Unit 1, Allenby House,
Knowles Lane,
Bradford
Bradford
BD4 9AB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Updated Review: Issue resolved, but the process was poor Following my previous review, the issue has now been resolved — the correct rug was delivered and a partial refund provided. However, the overall experience was far from smooth. The order was initially incomplete, the replacement sent was incorrect, and I had to chase multiple times to get this resolved. While I appreciate the outcome, the process itself was slow and reactive. Based on the full experience, I would still advise caution, particularly for time-sensitive orders
Helpful Report
Posted 3 months ago
I am really disappointed with the quality of the 2 rugs I have bought. No matter which way I vacuum them they show white lines. Not happy at all
Helpful Report
Posted 7 months ago
Hi, We are sorry for your experience. Could you please help us with the order number so that we can help better in this regard? Thanks
Posted 7 months ago
The Rug Shop UK is rated 4.7 based on 288 reviews