THEHOTTUBWAREHOUSE.CO.UK Reviews

Name: THEHOTTUBWAREHOUSE.CO.UK
Rating: 4.83

4.8 Rating 346 Reviews

96 %

of reviewers recommend THEHOTTUBWAREHOUSE.CO.UK

Company Reviews

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4.8

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Own Driver

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Phone:

0191 258 2220

Email:

mail@thehottubwarehouse.co.uk

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THEHOTTUBWAREHOUSE.CO.UK 5 star review on 5th September 2025

Lynne Grundy

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 2nd September 2025

Kim Ince

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 1st July 2024

Richard Robinson

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 13th April 2024

Gavin & Gillian Mallaby

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 27th March 2024

Mark Winter

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone we have dealt from the start has been very polite and friendly and most importantly very knowledgeable about ALL their products in store including chemicals and ongoing maintenance etc. Nice people to deal with. Would highly recommend this company and the products they offer.”

Helpful Report

Good Afternoon Trevor, I appreciate you are very busy thank you very kindly for taking the time to leave your review, its very much appreciated! Look forward to catching up with you's next time your in have a fab holiday - i'm not jealous at all! :) Kindest Regards Amy Sales & Operations Manager

“We were very kindly donated an amazing Hottub through make a wish for our special needs daughter Casey .. the chaps that came to install were so helpful and friendly and even helped put our fence back up! Casey has been in the Hottub nearly every day and it is already improving her tight muscles and as you can see from the smile on her face she absolutely loves it .. We cannot thank you enough xx????”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 26th August 2017

Helpful Report

Good Afternoon, Absolutely beautiful photo's it's amazing to see Casey's beautiful smile, i'm thrilled to hear her muscles are improving already, i hope you are all well, please keep in touch with us regarding Casey's improvements and don't forget your VIP discounts on all products / accessories & filters, Best Regards Amy

“Bought and installed within 24 hours. Very good customer service and installation. Would recommend without hesitation.”

Helpful Report

Good Afternoon Stephen, Thank you so much for your review it is very much appreciated. Best regards Amy

“The weekend was great, delivered on the thursday and picked up monday to ensure I had it for the full weekend. It was so quick to get set up and I was so shocked at how big the hot tub actually was!! I half expected an inflatable type spa however it was far superior to anything I'd imagined. The people I had over for the weekend loved it too and we would certainly consider hiring one again!”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 20th August 2017

Helpful Report

Good Afternoon Nicole, Thank you very much for your review, it's very much appreciated Best regards Amy

“Me and my husband went to have a look at the hot tubs we wanted a 7 seater loved it, we went back the following day and purchased it and Mark very kindly installed it the day after we absolutely love it and the lads who put it in very polite and professional it must be one of the quickest installs that they have done bless them. Thanks again for all your hard work Jill & KEN”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 15th August 2017

Helpful Report

Great review, Thank you's :) i'm pleased you's are loving your tub! looks fab. Amy

“Amazing service from start to finish. What a great bunch of people! I would happily recommend The Hot Tub Warehouse to anyone looking to buy a spa pool. Couldn't have asked for anything more. They have made my daughter so happy!”

Helpful Report

Thank you so much for your review Kylie, So pleased Isla is loving her spa pool, Look forward to receiving updates on her progress :) Have a great day - Amy x

“The hot tub warehouse were very efficient in installing our hot tub did a great job getting it into garden to begin with with very little space can recommend you pop down and have a look at the warehouse we did and bought one of there tubs which we are very satisfied with thanks hottubwarehouse”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 14th August 2017

Helpful Report

Thank you so much for your great review, much appreciated, garden looks fab! :) Amy

“A really helpful service and lots of advice for first-time hot tub owners.”

Helpful Report

Thanks very much Bill, much appreciated. Kind regards Mark & The Hot Tub Team :)

“mark and the team at the hot tub warehouse gave us excellent service,the advice and there follow up commitment is of the highest quality.”

Helpful Report

Good Morning Ken & Sharon, Thank you very much for taking the time and leaving your review, very much appreciated. have a great weekend! Mark & the Hot Tub Team :)

“Well had are hottube now a. Mouth or two the hot tub warehouses staff that delivered it and set it up were fantastic could not of been more helpful we have rang up for more chemicals and they are helpful and told us about wot we need would recommend them to every one”

Helpful Report

“After spending an age looking at different tubs we decided to go to the hot tub warehouse. Excellent showroom with a vast number of tubs to view. ended up buying a one larger than we thought we wanted but pleased we did. Service has been excellent from install to popping in to buy chemicals. have recommended to our friends who are thinking of buying tub.”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 26th July 2017

Helpful Report

Good Afternoon Michael, Thank you very much for taking the time to leave your review, it is very much appreciated. Regards Mark & The Hot Tub Team

“Fantastic hot tub and excellent service”

Helpful Report

Thank you very much for your review, much appreciated Kind regards Amy

“Received a warm welcome from staff. Easy to talk to and informative. Nothing is too much trouble. Would highly recommend.”

Helpful Report

Thank you for your kind review, much appreciated. Amy x :)

“my son had a spa pool from make a wish & from the very beginning everything was fantastic! Great customer service, installation & after care! Special thanks to Amy too!”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 4th July 2017

Helpful Report

Hi Laura, Thank you so much for your review, over the moon the boy's are having a splashing time, you know where we are if you require any information at any time. Thank you so much - Amy x :)

“Mark and his team provide great after sales service and advice”

Helpful Report

“The service provided was incredible; both in the ways our questions were handled and the level of customer care. The team went above and beyond and we would be happy to recommend them to others. Thank you!”

Helpful Report

Many thanks for your review Jill, Very much appreciated Kind regards Amy x

“Had a hot tub put in a week ago the staff were amazing I would recommend them to every one they are amazing”

Helpful Report

“I purchased a Swim Spa in March which I'm very happy with. The service from meeting Mark the owner to installation was second to non. Not only did they supply the spa but helped with foundations and the cabin I have it in. So 100% for all the staff on customer service. We use the spa for exercise and relaxation in fact my husband and I can already see the benefits. My 11 year old loves to play with all her friends every opportunity she gets and the beauty is you can change the temperature to suit the use. We initially though the maintenance would be difficult but in fact once you get used to it its only adding the chlorine after use and I use one other product weekly to keep the water crystal clear.”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 15th June 2017

Helpful Report

Thank you very much for taking the time to leave your review Julie, much appreciated! Thanks again - Mark & the hot tub team.

“Had no problems in dealing with these guys, very accommodating for hold my hot tub delivery and installation on a weekend when I finished work. I would recommend hot tub warehouse”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 12th June 2017

Helpful Report

Thank you very much for your review, it is very much appreciated, hope you are all loving the tub! Thanks again - Mark & the Hot Tub Team

“First class service, no hard sell just relaxed consultation and recommendation to suit our needs, delivery and install went smoothly despite us needing to put it back,we had a couple of issues afterwards but mark and his team dealt with them promptly and without any fuss. Fantastic tub, great company to deal with, can't recommend them highly enough.”

Helpful Report

Thank you very much for your review, glad you are loving your tub! :) Best regards Mark & The Hot Tub Team

THEHOTTUBWAREHOUSE.CO.UK is rated 4.8 based on 346 reviews