THEHOTTUBWAREHOUSE.CO.UK Reviews

Name: THEHOTTUBWAREHOUSE.CO.UK
Rating: 4.82

4.8 Rating 320 Reviews

96 %

of reviewers recommend THEHOTTUBWAREHOUSE.CO.UK

Company Reviews

Metrics

Info

4.8

Based on 320 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0191 258 2220

Email:

mail@thehottubwarehouse.co.uk

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THEHOTTUBWAREHOUSE.CO.UK 5 star review on 1st July 2024

Richard Robinson

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 13th April 2024

Gavin & Gillian Mallaby

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 27th March 2024

Mark Winter

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer services.”

THEHOTTUBWAREHOUSE.CO.UK 4 star review on 8th September 2023

Helpful Report

“Fantastic,efficient great service from Grant & Rob”

Helpful Report

“Very happy with our new hot tub! Feels like we are constantly on holiday now! It was a smooth and easy set up. The XSPA App however did not connect to our Wi-Fi for the music etc. on the day but we managed to do that ourselves later. We are still waiting for a call to go through the chemical guidance and process.”

Helpful Report

“Good selection, helpful and knowledgeable. Very quick delivery and installation. Team very friendly.”

Helpful Report

“I am delighted with my hot tub and we had very good service from your company. I had to ask for instructions on how to maintain and monitor the tub and was eventually sent a comprehensive written set of instructions. I have requested a copy of the warranty as the web link given did not work, I am still waiting for this. The staff were friendly and helpful at all times.”

Helpful Report

“Excellent service and friendly staff nothing was a problem and never felt pressured. Waited a little longer for delivery but not there fault was down to covid. Would recommend them 5 star all the way”

Helpful Report

“Really happy with our hot tub, good customer service & excellent after service.”

Helpful Report

“I got a hot tub and a sauna from The Hot tub warehouse and its been a great experience. Mark and the team have been great, though I have not had any real issues I know they are only a phone call away if I need any advice.”

Helpful Report

THEHOTTUBWAREHOUSE.CO.UK is rated 4.8 based on 320 reviews