THEHOTTUBWAREHOUSE.CO.UK Reviews

Name: THEHOTTUBWAREHOUSE.CO.UK
Rating: 4.83

4.8 Rating 345 Reviews

96 %

of reviewers recommend THEHOTTUBWAREHOUSE.CO.UK

Company Reviews

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4.8

Based on 345 reviews

Customer Service
Communication Channels	Live Chat

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Phone:

0191 258 2220

Email:

mail@thehottubwarehouse.co.uk

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THEHOTTUBWAREHOUSE.CO.UK 5 star review on 5th September 2025

Lynne Grundy

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 2nd September 2025

Kim Ince

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 1st July 2024

Richard Robinson

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 13th April 2024

Gavin & Gillian Mallaby

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 27th March 2024

Mark Winter

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a lovely company to deal with from start to finish, very helpful and brilliant communication. Would use again”

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“Very knowledgeable and very polite staff. Good delivery service.”

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“Many thanks, from start to finish, the advice was excellent and we are very happy with our hot tub.”

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“Excellent service. A lovely tub which is easy to use efficient and great value. Had lazyspas for years which I had to replace every few years this tub is cheaper to heat. Easy to use and run and in any doubt phone hot tub warehouse they will help you.”

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“I am delighted with my purchase from the hot tub warehouse, the staff have been excellent from the start and been very helpful. I can highly recommend them and would not go anywhere else.”

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“Fab service, staff are so helpful over the moon with our purchase.”

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“Called at The Hottubwarehouse to see what was on offer. My wife and myself were amazed at the number of tubs available. Mark & Grant could not have been more helpful. Well done guys 5 stars. Brian.”

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“All staff first class. Hot tub is fantastic. Everything done on time. Ian”

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“Great efficient service. Grant went above and beyond to help with our requests and to meet our requirements. Friendly and really helpful. Absolutely love our hot tub-finishes off our summer house perfectly. Would definitely recommend.”

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“Love the tub aftercare good to thanks”

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“Great product, service and price”

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“Fantastic, we bought out hot tub 6 weeks ago and absolutely love it. Delivered on time and working perfectly. A great service from The Hottubwarehouse.”

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“The information provided by Mark and Grant enabled us to select the perfect tub for us. They didnt sell to get te best sale but to help us get what we needed. Communication throughout was superb going over and beyond to ensure we were happy at every stage. After sales has also been excellent providing advice on how to look after the tub which you need when first delving into this experience. Nothing was any teouble to them. We are totally happy with the tub and would recommend The Hot Tub Earehouse to anyone.”

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“Recently purchased a hot tub the service from buying to installing was good, had a few teething problems but was quickly advised on how to deal with them! Staff were friendly & helpful during purchase & installation was no problem. We’ve since enjoyed many hours relaxing in the tub.”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 3rd July 2019

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“We would like to say thank you to Make-A-Wish UK and The Hot tub warehouse for providing our son Oliver with his very own spa pool in our garden. This helps with Olivers muscle tone and seizures. He absolutely loves spending time relaxing with his family in the pool. We would definitely recommend the hot tub warehouse to friends and family as our incredible pool is perfect for our son. Oliver has a condition called Menkes which is terminal. We are doing everything we can for Oliver and his time with us. He’s a very special little boy who always puts a smile on everyone’s face. 💙💙💙”

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“Guys were great! Very professional and loaded with useful info. We are now owners of a tub and very happy with it”

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“We visited the store and the service was first class. Nothing was a problem From purchause to instal the guys have been so professional. Highly recommend”

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“Great service from start to finish. The teams in the office and for installation were first class. Helpful advice and guidance all through the process. Nothing was too much trouble. Thanks to you all!!”

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“First annual service undertaken today. Excellent job completed in a very helpful and professional manner by Luke. Bearing in mind the initial cost of the tub I feel it is important that this service be done annually to get the best performance from the tub.”

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“We went to just have a look! I'd already seen what I wanted for our sports mad son before we'd entered; a barrel shaped sauna for two. The showroom is outstanding and the customer service from Grant was professional, friendly and not pushy. Grant showed us what we were looking for, made us a coffee and left my husband and I to discuss amongst ourselves. The hot tub and sauna are now installed and we're thrilled. We thoroughly recommend the Hot Tub Warehouse as the service and products as both excellent; the whole experience has been fun!”

Helpful Report

THEHOTTUBWAREHOUSE.CO.UK is rated 4.8 based on 345 reviews