The Heating Boutique Reviews

4.68 Rating 1,075 Reviews
95 %
of reviewers recommend The Heating Boutique
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read The Heating Boutique Reviews
Visit Website

Phone:

02033196710

Email:

sales@essentialcommerce.co.uk

Location:

Essential E-Commerce Ltd
Unit C Caxton Court
Newcomen Way
Severalls Business Park
Colchester
Essex

The towel rail arrived quickly.
Website is slow.
A lot of items are out of stock.
The order came in two separate deliveries on different days, an email to let me know that the other items are being shipped separately would have been good. And would have saved me the hassle of chasing it up.
Posted 7 months ago
Good
Posted 7 months ago
No
Posted 7 months ago
So far so good, yet to receive product but only just placed the order.
Posted 8 months ago
Very clear
Posted 8 months ago
Your website could do with an overhaul, the checkout process seems a little buggy and could put off potential customers from completing their order. I had to place my order twice as the first time, after entering payment details, the order continued to process overnight and eventually failed. The website had created an account for me and saved my basket so I was able to successfully complete my order at the second attempt. The first order was placed on a mo and with mobile traffic so high you should really review this.
Posted 8 months ago
Not received delivery yet so can’t comment
Posted 8 months ago
I have never received the item, even know it showed delivered.
As such, I have emailed customer care regarding my order, but only heard back once a negative review has been posted.
Once a response was received though, the issue was resolved quickly and refund issued.
Posted 8 months ago
.
Posted 8 months ago
kkk
Posted 8 months ago
Your site was not working so I had to keep refreshing and changing web browsers which was annoying
Posted 9 months ago
The Heating Boutique is rated 4.68 based on 1,075 reviews